An organised, diligent approach continues to impress, and contributions have facilitated an overall more efficient business practice. IT Force proved themselves as a vital and reliable resource during a crisis by yielding thorough guidance and problem solving. Their versatility is superlative.

They’ve come in, taken control, and given us visibility into what is happening to the projects to date. They listened to our requirements and worries, as well as things we wanted to improve upon, and then broke them into various projects that they will implement over the next few months.

Our company’s information security management system is monitored by our auditors, our third-party support is also monitored for compliance. Our auditors are very happy with the work that IT Force is doing currently.
They’re very proactive about coming up with potential solutions for problems, offering suggestions for how we can improve factors at our end. For instance, they’ve offered security such as two-factor authentication and multi factor authentication to our company as issues come up.
They’re very professional, always doing their homework before starting engagements. The team is able to do research and assess whether or not everything is in place. They plan in advance.

Acumen & Trust consider IT Force to be a key Business partner rather than just being an outsourced IT managed services provider. IT Force is very proactive in ensuring that our Network and devices operate at all times in a stable and secure way. The Helpdesk operates in a timely and efficient manner and all operators are very customer focused. Regular meetings with our vCIO, helps us to plan for any upgrade work required to our systems and this is done on a best advice and value for money basis. I would have no hesitation in recommending IT Force to any prospective client.

The IT Force and Strencom solution made perfect business sense for us, enabling us to eliminate the IT issues, while providing a smart network that was scalable and robust from which we could now deliver customer WiFi, contactless payments, loyalty cards and other services we may require in the future. We have embraced the Cloud – migrating applications to the cloud, refreshing hardware through cloud and proactive monitoring and support throughout, and our business has become more efficient as a result.

A lot of the projects that emerge are typically short or fixed term. In this scenario it does not make financial sense to embark on lengthy recruitment processes. What I need is a fully qualified technician who is dependable and hits the ground running. I also usually need them in a hurry.
This is why the relationship with IT Force works well. I can rely on them to provide the right type of resource immediately that meets a temporary requirement. The resource is employed for a fixed term or until a particular project is complete.

IT Force assists in the provision of a professional and responsive helpdesk service. This allows our end users to access immediate help in relation to any IT issues experienced or general assistance and support with IT. The quality of staff proposed was very high. IT Force provides well-rounded people with strong interpersonal, communication and technical skills enabling them to work with staff at all levels, which is important for us.