- Description:
- Cloud Cover IT (CCIT) was started in April 2012 by Lance Gauld, who still owns the business along with his son Alasdair. The company originally had 2 founders and concentrated on IT Infrastructure for small companies in and around the central belt of Scotland. Up until the creation of CCIT, Lance had been working as a sole trader IT Support specialist for 25 years and had built up a good customer base as well as an excellent reputation but felt it was time to grow the business. CCIT has diversified over the years into numerous areas.#MSP Select UK
MSP Select UK 2023. Every year, Cloudtango honors the most successful managed service providers. For 2023, our technical analysis focused on business growth, customer satisfaction, and service offerings. By being selected, Cloud Cover IT demonstrated an excellent track record delivering innovative IT services and cloud solutions while exceeding customer expectations.
25+ SMB SME ISO 27001
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Mercy Corps faced the challenge of an aging on-premise server solution which was outdated and not as efficient as the […]
Scottish Sea Farms
Cloud Cover IT were chosen to provide 1st Line and where necessary our 2nd Line service calls for the Scottish Sea […]
- Services:
- VoIP, Backup & Recovery, Cloud Migration, Cybersecurity, Dynamics 365... and 8 more
- Partnerships:
- Veeam, Sophos, Microsoft, HPE, HP, +2 […]
- HQ:
- Glasgow, United Kingdom
- Website:
- Visit Website
- Tel:
- 141 280 2882
It’s been a good journey. Cloud Cover clearly took the time to understand our requirements and have built a solution which reflects that.
This was a significant change in our infrastructure with some eyebrows raised when we decided to take the business in this direction. Cloud Cover really helped settle those fears and aided in showing the benefits of the implementation.
The support from the team post migration has been excellent! They are always happy to jump on a call to go over things and answer any queries we may have.The solution provided by the developers at Cloud Cover IT has provided efficiency gains at every point of our process at Sharles CA: from distribution, to easy editing, storage, security and retrieval. It was impossible to foresee when documents would be returned signed. The document status and management capabilities enable us work smarter, be more responsive and deliver enhanced service. The results so far are showing us that the cost saving is projected to be the equivalent of employing a new member of staff.
Our workforces need to be highly mobile. Introducing an app that allows our employees to receive push notifications for new jobs has saved us a lot of time and unnecessary expense. We now have access to a digital trail that can be used to audit all jobs from start to finish.
We have been impressed with Cloud Cover IT’s expertise, knowledge, guidance and their commitment to excellent customer care standards – apparent throughout the company from service desk through to Director.
CloudCoverIT have been a part of the Emtec team for over 12 years and during this time has flexed to accommodate our ever changing and constantly increasing IT requirements. They now implement and support our systems at four UK sites, covering servers, PC’s, mobile devices, comms and a very diverse suite of software packages.
I have known of Lance and CloudCoverIT for around 13 years now. They have always offered expert advice on new technology, on implementing change and on any on-going IT issues - however minor they may be. They are at their best however when things go wrong. They are in for as long as is needed to make sure that everything gets rectified and to have us back operationally as quickly as possible. Late nights and weekends are no object! A pleasure to work with.
What a great find CloudCoverIT have been to us. No matter how large or small the job, they have provided an excellent service with lots of friendly help and advice. As a growing business with a busy office that is completely reliant on technology, their assistance has been invaluable.
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