Juern Technology

Juern Technology
Description:
We get it. You're frustrated and worried your technology is negatively impacting your bottom line. No other IT services company in Austin or San Antonio can touch our local Help Desk's quick response time of 3 minutes or less, or our ability to deliver technology solutions that keep your projects on track, your remote workers connected, and your data safe while keeping costs under control.

10+ SMB SME upGrowth

Services:
Virtualization, VoIP, Networking & Wi-Fi, Microsoft 365, Managed IT... and 3 more
Partnerships:
Meraki, Google, Dell, Datto, Cisco, +2 […]
HQ:
San Antonio, United States

Juern Technology Reviews

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As a growing commercial mortgage banking company, we have to stay focused on our business to be successful.
Since we started working with Juern Technology, we have benefited from a consistent level of support and they are always there the moment something goes wonky. Their prompt customer service is just what our firm needs to stay productive and focused on our core business.
In a world of automation and indifference toward the customer, Neal and the staff of Juern Technology are the opposite. They are helpful, personal, and always available to deal with any issue personally.

Kirk Oden, Principal
Trinity Real Estate Finance

As a construction company in the fastest growing city in the United States (San Antonio, TX) we are very busy meeting our project deadlines. We had some downtime due to viruses with our previous IT company, so we were concerned about the transition to a new provider.
We decided to trust the Juern Technology team and they made the transition very smooth; they are very responsive. The technical knowledge of their team is fantastic. Their staff takes the extra effort to communicate in laymen's terms, so they explain things in a way that non-techie people can understand.

Paul Brennan, CFO
NAPCO Precast, LLC.

We are a construction company that works on multimillion-dollar projects, so we really don't have time for technology problems. Working with Juern Technology have been great because they give us 24/7 support.
They provide quick response and resolution to problems along with personalized and professional customer service. It feels like they are part of our company. I would recommend you choose them for your IT needs, you will not be disappointed.

Stephanie Wade, Controller
Arrowhead Precast, LLC.

Neal and the staff at Juern Technology moved us to Microsoft Office 365. I had no idea how easy it was to make the transition and how easy it is to use. It supports our in-house and remote staff in a seamless manner.
I have worked with other IT firms in the past, but none that remotely come close to their response time, and knowledge of their product, like Neal and his team.
For fast response, knowledge and honesty in an IT Provider, I would highly recommend these guys.

Robert Uhl, Owner
Texas Chiller Systems

We cannot be happier with the support for our network technology at San Antonio Christian School. After a survey of our campus and review of the needs to support our student 1:1 tablet program. Neal Juern recommended Meraki Access Points and switches. The Meraki unified dashboard and cloud management played a large role in the decision and His support from the original proposal to installation and configuration was invaluable.
We have had this system in place for several years and have been very happy with its performance and the support of Juern Technology throughout. Neal and his staff are professional, knowledgeable, and take great care of their customers.
We highly recommend him and his company.

David Hoeft, IT Director
San Antonio Christian School

I have worked with Juern Technology for many years and have relied on them for services, hardware analysis, and purchasing.
They recommended Cisco Meraki network devices and BSF International has deployed 10 switches, a security appliance, and over 35 access points for the network backbone of our whole campus.
We have used their services for server setup, deployments and recommendations for best practices of our network, IP addressing and VLAN configuration.
Juern Technology has been a great help in supporting our IT team and we see them as an important extension to better support our users.

Pat Macfarlane, System Administrator
Bible Study Fellowship

Juern Technology is a solid partner for IT managed services. My relationship with Neal and Steve is professional, positive and has a current of trust that is rare in this part of the IT industry. The work accomplished by their highly technical staff is exceptional. Looking back, coping with the COVID-19 crisis has been less chaotic than I expected. Looking forward, I see a long and beneficial relationship with Juern Technology.
DSSW was able to quickly transition to higher bandwidth fiber lines during the COVID-19 crisis. This has proven to be a difficult task with other IT operators but was made simple with Juern Technology.
During the past 10 months, Juern Technology procured, imaged and deployed 100+ laptops all while deploying VPN technology, handling thousands of support requests efficiently and maintaining a consistently positive attitude. Difficult IT conversations are no longer difficult now that we’re working with Juern Technology!
The use of comprehensive security solutions for each workstation is keeping DSSW operational every day. Juern Technology is strong in cyber security, IT operations, project management and compliance.

Bill Cochran, IT Strategist
Disability Services of the Southwest (DSSW)

There have been many positives working with Juern. What I received the most feedback on thus far has been the ease of working with Juern personnel. The speed in responses to tickets and professionalism of the staff ranks #1 in what GFC staff appreciate.
As manager of IT for GFC, I have appreciated the diagnoses of system shortcomings, suggestions for resolution and system efficiency and immediate steps to correct.
Having worked with a number of Managed IT companies previously, I can say without hesitation that Juern lives up to its reputation of blending into the company infrastructure in that their speed and efficiency is tantamount to an internal, on-site employee.

Robert Nocito, Operations Manager
Gomez Floor Coverings

As a fast-growing commercial real estate firm, we needed an IT company that could keep up with our growth. Juern Technology upgraded us to the professional level of IT support that we needed, enabling our remote employees to have all emails, contacts, and calendars sync across all devices and making sure we’re not down during critical work hours.
They respond quickly and don’t nickel and dime us – their integrity is unmatched. I also appreciation that they explain things in non-technical ways (layman’s language) and find solutions that fit our actual needs instead of pushing pricey solutions that are unnecessary.
Very likable people and very easy to work with.

Charlie Malmberg, Partner
Valcor Commercial Real Estate

We are a fast growing company in the energy sector and we needed an IT company with fast response time and knowledgeable experts. Juern Technology is our go-to team for all or our technology support and project needs.
It saves us time to have one central resource to handle all IT related questions and support needs. Neal and his team are knowledgeable, professional and an absolute pleasure to work with. The managed services provided by Juern Technology alleviates the costly and time-consuming installation and upgrade cycle as well as creates operational efficiencies that are often lacking in small companies.
If you need Managed IT Services, give Juern Technology a call!

Jessica Crouch, Executive Assistant
Fullstream Energy Holdings LLC

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