Partnering with Opus has elevated the perception of the Unite IT team within the organisation. The kit is fantastic and the service and support from Opus is excellent. It’s an amazing piece of kit, there are no issues and we have full redundancy between our London and Newcastle data centres which we have tested and all works fine. If either system is shut down the other kicks in. We have many occasions when offices need to be closed and we simply redirect to the head office – everybody is extremely happy with the system.

The team at Opus hits the mark with a blend of customer service and delivery focus. Our account manager is very proactive and also a nice guy. In all the time we have worked with Opus we have had a mutually beneficial working relationship so we were happy for it to continue.
It has been a pleasure and having confidence in the Opus team from account manager through to the project and technical teams has enabled me to both sleep better at night and focus on other areas of the business which need my attention. The technical support team are great. They always answer the phone and call you back when promised.

My experience of Opus has been great. They have not been pushy at all and their engineers have been excellent.
The Opus engineers are happy to take calls directly on their mobiles when I need help and advice. Upgrades have been seamless and you cannot put a price on that.
Opus have been great and I wouldn’t look elsewhere. Their advice has always been good and when you want something, it always gets done. They don’t oversell and just do what they say on the tin.

Opus are always very responsive in providing support for our telephone system and that of our tenants. They provide sensible help and support, often fixing issues remotely.
Opus is well resourced and capable of integrating a wide selection of communication solutions. Our account manager is enthusiastic and knowledgeable, with a good understanding of our organisation’s priorities. He has provided good advice and suggestions about additional services and solutions for us.

We liked the Opus team from the first meeting, they were very friendly and approachable. We wanted a simple solution that allowed us to make free calls between the London and Glasgow offices. Opus understood our requirements and delivered a proposed solution that met both our operational and financial needs, given we are a not for profit organisation. Opus were able to offer exactly what we needed. They demonstrated the proposed telephone system and offered us a range of handsets.
The installation was good, especially when we moved our London office recently. The Opus project management team were excellent and prepared weeks in advance. The system was moved out of hours at the weekend so that everything was up an running the day we arrived at the new office.
Opus have been great and everything has gone smoothly. Any issues we have had and I think there have been only two, which were related to the telephone exchange, have been dealt with very quickly and we have been kept well informed of the progress. I would be happy to recommend Opus to other organisations.

We badly needed to update our telephony system for the 21st century, to take advantage of the latest functionality, without the costs and disruption of re-cabling across our three sites. Opus offered us the most cost-effective solution and it fulfilled every one of our
requirements.
We are delighted with our investment in the new system. We’re already saving time and money, and have learned quickly how to make the new telephony features work for us. It represents an excellent solution for a busy school such as ours. Opus proposed an excellent solution, they advised us well, implemented the new system efficiently and continue to offer all the support we need going forward.