Two years on I can honestly say it’s the best decision we could have made. So confident am I that Netmetix can take care of our IT/telephone systems that am I now able to take a very long trip to visit relatives in Australia and still work from wherever I am in the world, how great is that? Thanks Netmetix; you’ve revolutionised our business and our holidays!

We have clear ambitions for the business over the next 12 months and having a cloud hosted system is key to making those ambitions a reality. From supporting process improvements that enable our trusted employees to adhere to new data regulations such as GDPR, to solving the issue of multiple data sets across various databases and platforms, with Netmetix’s cloud implementation underway, it won’t be long until all of our employees working remotely, are able to securely access any file required for their day to day work activity, rather than needing to be onsite to gain this access.

Our ongoing partnership with Netmetix has allowed us to work towards further opportunities as part of our international expansion and commitment as a world leader, including the delivery of our applications from other global sites. The bespoke deployment and support of their services has enabled us to promote our offerings and capabilities with confidence, and we will be continuing to utilise Netmetix for our international rollouts.

Netmetix were very approachable and no issue was a problem, they were very professional in what they did and very “human” with a personal touch. What I found with our Netmetix engineer, Oana, is that she really listened to our needs and offered valuable advice and alternative approaches to the way we were thinking. She went out of her way to accommodate our needs and our timelines to deliver the project on time and to plan. It’s difficult to see how any on-premise server solutions today, or services, can offer any value above what the cloud can offer, today and going forward. Cloud services are more scalable, quicker to deliver, offer more business value than any on-premise server offered today. Our business could not operate in any other way now. We are cloud and we’re cloud through and through.

The Trust has been very impressed with Netmetix’s offering over the past year. It has been a very good start to our working relationship and it has been reassuring to be working with a new supplier that knows the ins and outs of the Cloud. Their extensive knowledge has meant that they have always been able to provide a definitive answer to our questions and advice on where we should go next in terms of our IT infrastructure project, and how we can add additional resilience to our services. Notably, we looked at several other cloud providers during the tender process but Netmetix took the time to really understand the needs of our schools and considered our budget. Our end goal is to have all schools using Azure, as this is where we can see further costs savings being made.

For me, they’re offering a managed service and it’s a prime example of what a managed service should be. The customer gives the client the requirements, the client proposes various options and we work collaboratively to discuss the pros and cons and how we should work together. They do what they say they’re going to do. They provide us with confidence and we know we’re spending our money wisely, with them.

The products and services that Netmetix have provided my business over the past 4 years have made my IT and telecoms management simple and seemless. All businesses struggle at some point with systems, outsourcing my IT and phones to Netmetix has taken away the headache and allowed me and my team to focus on growing our business. I cannot recommend them highly enough, the service is second to none.

Due to the nature of our business, The SENAD Group has a duty of care to the students in our schools and adult homes. Internet access is an integral part of our students learning and leisure activities. However, as would expect, this access must be tightly controlled and monitored to ensure that all users (staff and service users) and of course our business data is effectively protected. To achieve this, we recently worked with Netmetix on an advanced firewall project to enhance our standard Anti-Virus set-up which we believed wasn’t up to the job given the burgeoning cyber threat. In the last 24 days, WatchGuard has blocked 2,258 viruses, the URL filter has declined 1 in 10 requests and the APT Blocker has detected 711 threats. That’s 711 attachments that could have potentially taken our network down. Categorically I can say that without the new solution we would have missed these threats to our network and potential disaster could have struck at any time.

Since meeting with Netmetix, I’ve become a bit of a cloud convert. The team was able to address all our concerns about moving to a cloud based system and convince us that there is real business value in adopting cloud technology. Our business is now supported by IT systems that are designed to allow continued growth whilst minimising CapEx and a Managed Service Provider that looks after our entire infrastructure, meaning we can focus on our business objectives confident we have the infrastructure to support them.

As a relatively small business, we felt that a cyber-attack would never happen to us. The result was, when we were hit by ransomware, just about everything that could go wrong, did, and our incumbent IT provider was not equipped to deal with it. Netmetix addressed the issues so quickly and minimised the business impact of the cyber-attack, I feel much happier that we are protected against future threats. Also, from an operations point of view, by moving to the cloud, we have also been able to create an IT infrastructure that is far better suited to serving our business needs.