We knew something had to change! We decided to go with Excalibur for their consultative approach. We’re too small to have our own IT department so I feel like they are another arm to the business and someone we completely rely on to support our revenue streams. It’s also a bonus that they are just around the corner!

We engaged with Excalibur and immediately liked what we saw. It was evident that their experience and professional backing from Microsoft made them a strong contender for the business.
Our communications were in need of a refresh to help us service our customers better and get our employees working collaboratively. It was also crucial that the whole project could deal with our requirements now and into the future.
I can’t fault the expertise of Excalibur staff, we have a dedicated account manager who deals with everything within SLA, sometimes even sooner. We like the fact that they see our problem as their problem and it’s great to call just one person instead of several.

We are delighted with the service that we have received from Excalibur. They understand our business needs and priorities and act accordingly with our best interests at heart.
We have complete control, dedicated account management and proactive support – all we have to make is one call. We can pick up the phone at any time and know we’ll get through to a person who can help. We feel valued and part of a long term partnership.

We wanted to invest in a new network and benefit from the latest technologies. Being mobile is a key part of our industry and we have the ability to be able to respond to requests regardless of where we are. Microsoft Office 365 gives us this flexibility but also improved disaster recovery with our email being hosted in the cloud.
We have worked with the Project Lead for a number of years and have complete confidence in his and Excalibur’s ability to undertake such work and to continue to support us. We pride ourselves on being forward thinking and this new solution ensures we remain at the forefront of technology.

I am very happy with the implementation and roll out of the project so far. Excalibur led on the installation of SharePoint, which provides a secure cloud based environment to upload/download client and company documents anywhere, anytime. There were no real issues and everything ran very smoothly. We are already looking at taking on more products to get all our communications managed in one place by Excalibur.

Excalibur and Mlettings both put the customer first which is why we work well together. We both want to deliver a first-class customer experience with maximum efficiency and minimum waste. The new implemented IT solutions helps us provide all the necessary documentation for landlords and tenants.
We have the security of being looked after by a Trusted industry leader like Excalibur and the results speak for themselves.

We would give Excalibur a 10! We are extremely satisfied with the efficient and personal service given to us by Mark Holmes and his team and would highly recommend Excalibur to our business colleagues.

Excalibur took on a company with little IT expertise and worked with us patiently to bring us up to speed. They treat us like partners and have made sure we always know what’s going on and take the time to explain the risks and rewards of any changes, what to expect. We wanted a local business with strong IT support and Excalibur delivers that. I see a long and fruitful relationship in our future!