- Description:
- We work with IT leaders to unlock growth, drive change, boost productivity and remove stress by delivering seamless cloud technology services. Being customer-focused means caring about the problem first, and the product second. But when it comes to the hardware, software, and applications we use, only the best solutions find their way into our toolkit. From resilient network connectivity and unified communications, to bleeding-edge robotic process automation, security, and business intelligence, we’ll design a cloud infrastructure that unleashes true digital transformation.
10+ SMB
Northern Building Plastics
Construction products supplier Northern Building Plastics has once again invested in the Vapour Cloud as the […]
- Services:
- VoIP, UCaaS, SD-WAN, Networking & Wi-Fi, IT Consulting... and 2 more
- Partnerships:
- Veeam, Fortinet, Cisco, Avaya, Acronis
- HQ:
- Huddersfield, United Kingdom
- Website:
- Visit Website
- Tel:
- 0333 200 1142
When we encountered a customer problem at 10pm one night, I called the out of hours service number to explain the situation. Within 30 minutes, an engineer was in touch asking for information and simultaneously getting me exactly what I needed. There aren't many companies that would give this type of service at that time of night!
We usually only remember the bad experiences, but I always recall the great ones - especially those that prove crucial to keeping our customers' businesses running.Working with Vapour opens your eyes to what’s possible. As a long-standing customer, we went to the team with a clear idea of what we thought we needed next. However, they focused on our objectives, not the tech spec we’d drawn up, and came back with something totally different – something that truly takes us forward as a business. This people-centric care and attention is absolutely what organisations need from a partner.
Our technology needs to be flexible, reliable and aligned to the future of work. Community Transport’s collaboration with Vapour ensures we reach this point – and beyond.This project is constantly evolving. We haven’t invested in hardware, phone lines and a support contract. Vapour said from day one that the success of this digital transformation would be defined by working in partnership. There have been tough moments/conversations at times, but they’ve been handled swiftly and expertly, and we now continue to invest more and more in tech – including Avaya’s Workforce Optimization Select product, video, audio conferencing and more – to deliver an even better customer experience.
Given the crowded nature of the tech and telecoms sector, it’s easy to think of internet circuits and lease lines as merely a commodity. But if you’re serious about the connectedness and performance of your staff and customers – particularly in a growing business – the dependability of this service is paramount. Our network is critical to our business infrastructure – it is the resilient backbone between our sites and the internet – and Vapour has never let us down. As we prepare for further expansion, why wouldn’t we procure our services from one single, trusted provider?
We are continuing to expand our commercial property portfolio in Huddersfield and Holmfirth, with the development of additional facilities including our recently launched café and some upcoming new industrial units. It is vital that as we look ahead to future growth, nothing holds us back. Vapour has powered our connectivity for nearing a decade, and they’ll be our ISP long into the future too.
We are particularly happy with their tailored approach to our security requirements and the way they rapidly adapt to the ever changing threat landscape. […] Read More
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