We are now seeking to engage a Fortinet Engineer with strong experience in security infrastructure requirements including configuration, evolution and support.
Experience Required:
- Manage incidents, and assure ongoing investment.
- Supporting integration and provisioning phases.
- Creating firewall templates and configuration to deploy security functions. verifying configurations and system behaviour based on approved design.
- A strong understanding of TCP/IP networking in regards to servers, routers, firewalls, applications and experience managing and configuring FortiGate
- Upgrade the managed Fortinet firewalls to up-to-date and common version 5.2.9
- Strong experience in Network Security space
- Troubleshooting & Diagnosing the root Cause of the issue across Data, Voice and Wireless Network - WAN,LAN, Internet connectivity, Routers, switching and wireless and Firewall
- Reporting the status & ensuring high levels of customer service are maintained at all times
- Ensuring all required documentation is accurate and updated in a timely manner
- Ensure that all processes and procedures are followed to the highest professional levels
- Willingness to be available for support after hours, as required
- Excellent communication skills
Qualifications
Ideally ITIL certified and hold vendor qualifications such as Fortigate