Are you a recent Graduate in Information Technology, Computer Science, Engineering or other STEM related field? Are you looking for a career in network engineering or solution architect?

Then kickstart your career with us at Macquarie Telecom.

About the role

This is a 2-year Graduate Program in the heart of our business, the Hub. It is like no other! Here you will earn industry recognised certifications and have dedicated mentorship and a personalised career path. It is a program dedicated to your growth. And the best bit you will receive 6 monthly pay increases!

Through working in the Hub, you will be joining an energised like-minded team who are enthusiastically human, and technically literate. You will work with brands and customers who love and support us, as much as we do them!

All about you

• You aspire to be a world-class networking engineer or solutions architect
• You’re an awesome communicator and storyteller
• You have experience in delivering outstanding customer service
• You’re passionate about technology and want to know how it works
• You have a drive to collaborate and be creative to solve complex problems
• You enjoy having fun at work and celebrating successes with an amazing team

The benefits

• Opportunities to make a real difference to our customers, our business, and our industry.
• Fully-funded industry recognised certifications, with 6 monthly pay increases
• Hands-on experience with the latest tech to supercharge your career
• A team who come together everyday to solve problems, learn and grow, have fun and celebrate our successes
• Personalised career plan, with regular check-ins and coaching
• Fortnightly, monthly and bi-annual reward and recognition programs to celebrate your achievements and progress

A typical day

• Service inbound calls and delight customers across all areas of our business
• Learn, hands-on, our tech and services.
• Technically troubleshoot, diagnose, and resolve faults.
• Collaborate with all levels of technical teams to solve problems as quickly as possible.
• Catch up with your manager to review your performance and development plan.
• Have fun and celebrate with your teammates.

Salary Range : 55000 - 70000 AUD / year

If this role excites you, please apply.