Do you get IT?
We have an exciting opportunity for a Network Security Expert to join our incredible team in Melbourne, VIC! This is an incredibly exciting role working exclusively with Fortinet Technology!
So, who are we? Ever Nimble was previously named the #1 Fastest-Growing MSP globally! We have reached this amazing goal by doing IT a little differently. We’re not your typical IT provider that stays behind a keyboard. Customer communication is important to us, whether face-to-face or over the phone, as we like to integrate into our customer's businesses to truly understand how they work. We connect teams, improve processes and ensure our clients have the infrastructure they can rely on. We have offices in Swansea UK, Melbourne VIC, Brisbane QLD and our head office is based in Perth.
We pride ourselves on keeping our customers informed, prioritising tasks effectively, and taking care, pride, and ownership in everything we do. Our ideal candidate will embrace the strong EN customer support approach and our values.
We also ensure that we provide the same level of care and support to our internal teams. Ever Nimble officially became certified as a “Great Place to Work” in 2022, and was very recently named in Australia’s Best Workplaces™ in Technology for 2023.
Benefits and perks of being an EN Employee:
Great work environment and team
Experienced tech experts to learn from
Opportunities to grow and develop
Team discount on IT Equipment purchased from https://store.evernimble.com
Rewards and incentives for performance and training
Regular social events
Gain paid training and certification opportunities
Opportunities to travel for work
Generous Work From Anywhere allowance
We support flexible working and all roles at Ever Nimble are available as Full time / Part time / Casual / Job Share / School Hours and more
About you:
Experience deploying Fortinet Firewalls, Switches and WiFi is very desirable
Fortinet NSE4 certification or equivalent
3 + years experience in an IT project/networking role is desirable
Confident to configure hardware, software, and servers
Experience monitoring and maintaining servers and networks
Experience providing advanced technical support to clients such as IT Managers
Project Management exposure
Ability to work independently and manage multiple tasks simultaneously
Strong problem-solving skills and attention to detail
Excellent communication skills, both verbal and written
About the role:
Be part of the team that won the 2022 Fortinet Select Partner of the Year Award
Being a senior point of escalation for the company
Just focused on project work and solutions design in networking
Work across multiple projects and technology at the same time
Work on new emerging technology so we stay at the forefront
Undertake ongoing certification and training
Some great opportunities to visit customers all over the world
Customer Service is key:
Customer confidence; we communicate with our clients in person
Ability to communicate effectively and efficiently, with the ability to provide advice to non-technically minded customers
Work collaboratively
Responding promptly to service issues and requests
Proactive problem solver with attention to detail
The tech you will be exposed to:
Fortinet
Azure
SASE / ZTNA
Microsoft 365
Active Directory
Server 2019 / 2022
Veeam
Datto (RMM, DR, Networking)
Firewalls & Networking
Automation tools
IT is our jam, and we pride ourselves on helping businesses thrive through honest and smart advice. And yes, often there are cupcakes involved. So, if you get IT and want to know more, click the Apply button!