Troppus IT & Management is a fast-growing managed services provider located in East Victoria Park. We are looking for a ‘switched on’ Level 1/2 Support Engineer with proven experience supporting Microsoft Windows environments.

The position offers a challenging role in a dynamic and friendly team environment. The successful candidate will be working with a team of support engineers to provide proactive desktop and server support for a range of business customers across multiple industries.

ESSENTIAL CRITERIA:

• Minimum 2 years industry experience as a Level 1/2 Support Engineer.
• Excellent communications and customer service skills.
• Microsoft Certifications.
• Ability to work effectively in a team environment.
• Experience configuring and administering MS Windows Desktops.
• Experience configuring and administering MS Office 365 solutions.
• Experience configuring and administering common Antivirus and Antimalware Solutions.
• Self-motivated and able to work quickly and efficiently without supervision.
• Organisational skills.
• Strong work ethics, initiative and troubleshooting skills.

DESIRABLE CRITERIA:

Experience configuring and administering:

• Standard SME routers & firewalls.
• SD-WAN Technology.
• Common Antivirus and Antimalware Solutions.
• Backup and DR Solutions.
• ConnectWise.
• SolarWinds.
• Cisco CCNP.

RESPONSIBILITIES INCLUDE BUT WILL NOT BE LIMITED TO:

• Configure, support & provide administration service in the areas of hardware, software & networking.
• Manage and assist with projects (new deployments, migrations and upgrades).
• Monitoring & maintaining backup and disaster recovery solutions.
• Providing on-site & remote IT & Communications support to clients.

The remuneration package will be negotiated based on your relevant skills and experience.

Troppus IT & Management takes pride in providing a high quality of service to our customers and also looking after our employees who make If you are interested in a long term career with the potential to develop and grow with the business and are available to start immediately, then do not hesitate to apply now.

Short-listing and interviews for this position begin immediately.

NOTE: No unsolicited recruitment agent contact, please. Troppus IT & Management will not accept any unsolicited resumes from recruitment agencies and will not pay any fees relating to unsolicited resumes.