- Description:
- Managed IT, secure networking, SD-WAN, SASE, infrastructure and AI agents for Australian organisations.
We build, manage and improve the systems your business depends on. From Sydney and Newcastle, we manage networks, Microsoft 365, identity, devices, cybersecurity and cloud, as your IT provider or alongside your internal IT team.
Much of our work is with organisations running across offices, branches, warehouses, clinics and project sites. We design, deploy and manage the networks connecting them, including firewalls, SD-WAN, SASE and secure access, so applications perform reliably at every location.
Our clients are in property, construction, industrial operations, distribution, professional services and healthcare. We have delivered 100+ projects and support 2,000+... endpoints across more than 150 sites.
Our Managed IT service includes an AI-assisted service desk inside Microsoft Teams, 24/7 monitoring, a 15-minute response for P1 incidents and security controls aligned with Essential Eight, with SOC and MDR available when deeper response is needed. For internal IT teams, we add engineering depth for escalations, platform work and projects, while they keep control of users and business applications.
Our infrastructure work covers technology refreshes, VMware exits to Azure Local and cloud migration. We also develop AI agents and applications using Microsoft Foundry, Copilot Studio and Power Platform, with Claude and OpenAI models chosen for the work. Each solution has a defined owner, controlled access and human approval where itmatters, and stays within your tenant.
We operate what we build. When an issue keeps returning, we fix it at the cause.5+ SMB upGrowthBeijer Ref Australia
More than 110 Beijer Ref branches across Australia moved onto one SD-WAN and security standard in under 60 days, with […]
PPK Mining Equipment
When the Broadcom renewal changed the cost of staying on VMware, we assessed six platform paths for PPK Mining […]
OYA Financial Services
After responding to a business email compromise at OYA, a financial services firm, we put controls along the path a […]
- Services:
- VoIP, Azure, Backup & Recovery, Cloud Migration, Cybersecurity... and 14 more
- Partnerships:
- Veeam, Dell, HP, IBM, Lenovo, +7 […]
- HQ:
- North Sydney, Australia
- Tel:
- 1 300 926 981
- Website:
- Visit Website
“Responsive and reliable service, backed by excellent technical expertise.”
“The team at Inlight IT are highly knowledgeable, responsive and proactive. Alex and his team do more than fix immediate issues. They identify the underlying cause, improve the environment and make sure problems do not return. We have complete confidence that our technology needs are in capable hands.”
“Inlight IT handles our support requests with immediate attention and always follows up to make sure everything has been resolved properly. Michael in Customer Solutions is excellent to deal with and makes sure nothing gets missed. The whole team is professional, responsive and reliable. I wish more service providers operated at this level. Inlight IT is by far the best service provider we have worked with.”
“Inlight IT is the type of MSP any business would want. They are technically sharp, quick to resolve issues, responsive, and take a holistic view of the business rather than just fixing problems as they arise. Highly recommend.”
“We've worked with Inlight IT for many years and have always found the team prompt, reliable and easy to deal with. They've supported us across a range of areas, including process automation, cyber security and server upgrades, and have consistently provided responsive service and practical advice. Highly recommended.”
“Inlight IT delivered a seamless Microsoft 365 implementation for K2S Group. The transition was structured and secure. It was completed with minimal disruption to our operations. Their team was responsive and focused on getting it right the first time. We now have a more stable, secure and efficient environment across the business.”
“Inlight IT assisted us in strengthening our data protection environment with a solution aligned to our compliance and risk requirements. Their team was responsive and thorough, ensuring a reliable foundation where data integrity is critical.”
“Inlight IT implemented a Secure SD-WAN solution across our offices that significantly improved performance, resilience, and visibility. As a financial services and accounting firm, secure and reliable connectivity was critical to our operations. Following the rollout, inter-office performance was consistently strong, Microsoft 365 access became faster and more stable, and network-related disruptions were greatly reduced.
The solution scaled effectively as the business grew, supporting increased workloads without requiring constant reconfiguration. Inlight IT understood our compliance obligations and delivered a platform that strengthened both performance and data security. The SD-WAN deployment provided a stable and secure foundation that supported our hybrid working model and overall business performance.”“Inlight IT designed and deployed a custom dashboard for us using Microsoft Power Apps, and the impact was immediate. Alexei took the time to understand our workflows, reporting gaps, and operational pain points before building a solution that was intuitive, fast, and aligned with how our team actually works. The dashboard gives us real-time visibility across the business and has significantly reduced manual reporting. Alexei was highly responsive, technically sharp, and focused on delivering outcomes, not just features. We now have a scalable platform that supports better decision-making and future growth.”
“For a business with 100+ staff but have no dedicated IT Manager, EmpowerIT has been instrumental for our Business. No question too trivial and the support team are quick to respond. It is vital for our business which is reliant on on-going IT support across 3 states and EmpowerIT has streamlined our service […] Read More
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