“We love the “one stop shopping”. Our copiers, toner, and service all come from U.S. Business Systems. There is no finger pointing. Which to us, this is a major time saver and convenience. U.S. Business Systems has TOP NOTCH customer service! They truly make each us feel like we’re their only client. They take our issues personally and do everything they can to work it out. Example: we had an office that ran out of toner (month end processing was happening, and printing was at an all-time high). U.S. Business Systems made a special trip to deliver the toner that day. They didn’t think twice about it. They didn’t say “we’ll have to overnight it and charge you expedite charges”. They offered on their own to deliver it and that goes a long way with customer service.”

“The single biggest benefit for being with U.S. Business Systems is the customer service response and knowledge. When we purchased a new piece of equipment and had questions, Caitlyn was very quick to answer our questions and if she was unsure, she checked and called us back very quickly. Rick also was very helpful. When we have needed on-site service, a technician came here, and had our down equipment up and running perfect again in no time at all. To us, response time is what is important, and US Business Systems is very responsive!”

“Our office equipment from U.S. Business Systems does everything for us, so it was a great purchase at a great price. While we have only had a problem a couple of times with our machine in several years, your service is second to none. We can call with a question and receive immediate attention. One time we required a technician and he came the same day. We are also automatically shipped supplies. We feel we are so valued as a customer and as a small non-profit that depends on this one piece of equipment, it is essential to our business. Why would I use anyone else? We are confident in US Business Systems products and services!”