- The Instillery is an award-winning 100% Kiwi owned company, headquartered right here in Aotearoa. We are a technology company born and bred with a start-up mindset and a challenger attitude. We're here to shake up the world of technology and make sure that New Zealand businesses get the best of the best - in capability and in service - and are powered up for today and tomorrow.
The Instillery, and Origin merged in 2019.
10+ SME LE upGrowth
Woods Furniture are a nationwide school furniture supplier who needed help with their online stock management. They […]
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Auckland, New Zealand
Branches: Wellington and 3 more
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- 0800 34 34 34
Our server was in the kitchen next to the dishwasher, slightly off the ground! After a short time working with Origin, they helped us realise the extent of our IT requirements.
Origin has a similar business culture and outlook to Jucy – young at heart, and they look at things a bit differently. We really appreciate that right from the start they have explained everything to us in English rather than ‘IT-ish’!
Our fixed fee support contract gives us certainty. A big thing for us is there are no surprises with the invoices from Origin. There are so many variables with IT but Onefee enables us to get our heads around our IT costs. We have a great working relationship with Origin and long may it continue.
Staff habits changed quickly. Previously they would get distressed with the process when things went wrong. Once Origin was looking after us, our staff know that IT problems would get sorted in no time – productivity improved dramatically.
We are really confident in Origin’s operational management, to the point where one of our senior IT managers turned his phone off on holiday for the first time in nine years.
Origin’s fixed fee day-to-day support solution and on-site engineering provided us with the required flexibility.
We chose to engage with Origin because we were impressed by their fresh approach to delivering personalised IT support, and recognised an alignment in company values, culture and direction.
When our system failed in 2011, I called Origin, along with other prospective IT suppliers, who had contacted us earlier. Origin were quick to respond and sent a team to meet with us. They promptly assessed our problem and outlined remedies which demonstrated confidence and comfort.
In simple terms, Origin applied the industry leading tools, which we clearly hadn’t had before. Origin got us up and running effectively, and we were mighty relieved. Disaster was averted. Ever since Origin's involvement, we have been operating at 100% as the best in the industry, and as a result we now have a significant competitive advantage. That does give us a lot of comfort. Origin are more than a partner to our business, they are now integral and are as passionate about our business succeeding as we are.
Origin have proved once again they are up there with the best in the business for major events of this scale in New Zealand. It just goes to show that sometimes, when you give the smaller guys a chance, they can deliver services of the very highest standards without compromising any major areas of delivery. I would certainly recommend Origin for any future large scale events in New Zealand as they are a proven business, with fantastic people and a vision to succeed.
The work that Origin is doing continues to provide real value for us, and will be important and valuable for us as we implement our IT strategy into our business
Origin IT did an excellent job given some of the constraints and we would recommend them for future projects such as this.
The Origin team displayed high levels of expertise, professionalism and communication.
Without Origin, we’d need to have a whole lot of different skillsets inhouse.
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