“One of the biggest benefits that TotalBC has had for our company has to be the quick response time to any questions or changes we have. Most of the time we are taken care of in just a few minutes. WE have only had onsite systems in the past and it is much easier now, not having equipment to maintain. I used to have 4 locations with independent systems and TotalBC seamlessly integrated their tech to create more convenience and ease for us at our company. There has been minimal downtime and not even the Tornado we experienced was able to get us down for long with the help of TotalBC. You can't go wrong with Michael Snyder and the TotalBC team. They offer personalized and quick service, and they make it easy to make changes like adding lines, ordering equipment or adding a solution. TotalBC will get you what you need fast. I have never worked with a company that is as customer service oriented as TotalBC.”

“We have really enjoyed switching to TotalBC, our previous phone system was very outdated and had a lot of limitations. We have two offices, and with our previous system we had difficulty transferring calls between offices. Our previous system limited the amount of calls we could take and prevented some of our clients from reaching us because if all our available lines were being used, our phone would just ring busy which not only affected our current clients trying to reach us, but also prevented potential new clients from reaching us as well. The TotalBC system is excellent, and now without some of our previous issues we have seen some growth in our firm which we can at least partially attribute to the fact that more people can reach us now. We also really appreciate the customer service the team at TotalBC have. Anytime we have had an issue, TotalBC has been on top of it, and we are never left with lingering service issues. Anything that has come up has been something minor that just needs to be adjusted, and it seems like we are consistently working with the same staff members at TotalBC, which we really appreciate as well. We would definitely recommend TotalBC for any size business. We are a smaller company with two locations, but I would be confident working with TotalBC even if we had a much larger company!”

“TotalBC’s service was the most price effective solution when it came to deciding what phone or VOIP service to go with vs other companies. The responsiveness to technical questions / issues is exceptional as well. It is very convenient that I can pick up the phone and immediately get someone working on an issue and be able to report that back to upper management that someone is on it. The team is always very prompt and helpful in troubleshooting any issues that arise. Whichever VOIP phone service your company chooses will work fine most of the time and largely go unnoticed. However, when disruptions and issues arise (which they will) what separates TotalBC from the rest is how fast they can get back to you and resolve the issue. They always ensure that the service we receive is exceptional and timely.”

“HardHat Workforce Solutions has been with TotalBC for many years, and they provide a partnership that you do not see in the larger companies. We have gotten to know the TotalBC team really well and they have always been willing to help us with not only our phone and network systems but have given us other helpful technological suggestions in addition to the services that they offer. If you are looking for a personal touch and flexibility with a technology provider, TotalBC checks all the boxes.”

“I was fortunate enough to find TotalBC on my first series in the Charlotte Area in 2011. I have worked with TotalBC for over 15 years now on multiple movies and television series as well as referred them to multiple peers that they have done work for. Michael Snyder came up to our sound stages and was incredible that first day and he and his team worked with us and our producing studio- FOX21 in LA and put in an incredible internet system to the specs of FOX. They have always been so great and since then I have never used anyone else for any of the shows that I am working on. They come immediately when we are having difficulties if they cannot walk us through it on the phone or fix it remotely. I do not trust anyone else, and Michael and his team have never let me down. They go above and beyond whenever you need them. They are warm, kind, and caring. They treat their customers like their best friends, and I always feel taken care of and like I am a priority. You would be making a mistake if you chose not to use TotalBC.”

“Simply knowing that Michael Snyder and the TotalBC team are proactively monitoring my IT needs provides our company with peace of mind, which is a huge benefit. We have used several providers in the past and have always been blessed with good service, but being under the watch of Michael Snyder and his TotalBC team provides us with comfort beyond what we have previously experienced. This team is well-qualified to meet your needs and they are great to do business with. Give the TotalBC team the opportunity to earn your business and turn that frown into a smile.”