- Description:
- Binatech provides comprehensive IT Solutions, designed and implemented around IT Best Practices, in and around Buffalo, New York and Hamilton, Ontario.
We deliver superior IT support through our ITAdvantage Service Program which provides Predictable Cost IT Support and Solutions with guaranteed response times.
All clients are supported under our Managed Services, which inlcude a technology team - Primary and Secondary Engineers and a dedicated help desk.SMB SME upGrowthMSP Select Canada 2025. Every year, Cloudtango honors the most successful managed service providers. For 2025, our technical analysis focused on business growth, customer satisfaction, and service offerings. By being selected, Binatech System Solutions demonstrated an excellent track record delivering innovative IT services and cloud solutions while exceeding customer expectations.
- Services:
- VoIP, Cybersecurity, Email Security, IT Consulting, Managed IT... and 5 more
- Partnerships:
- Datto, Ubiquiti, SentinelOne, Sage, Microsoft, +10 […]
- HQ:
-
Hamilton, Canada
Branches: Williamsville and 1 more - Tel:
- (800) 387-1073
- Website:
- Visit Website
“Switching to Binatech has provided our company with full IT support, without the need to hire IT staff. Outsourcing our IT needs to Binatech’s team saves our company a lot of money, especially with Binatech’s affordable pricing. Binatech’s technicians and service desk are consistently helpful and they always respond to our requests in good time. We recommend Binatech System Solutions.”
“Binatech has been quick to address any IT issues as they arise. For instance, our service went down one weekend when one of our consultants needed to complete an assignment. After a call to the emergency number for Binatech, the problem was resolved in a very short period of time, and the consultant was able to continue with his work.
This prompt and efficient service is particularly important to our firm, given that our staff members often work after regular business hours.
There have been minimal interruptions in our daily IT use and when problems do arise, Binatech offers quick responses to correct the issues. Our specific requests have been handled efficiently, and the [company_short[ team is friendly, easy to deal with, and always willing to help. The technicians have demonstrated solid technical support, which gives us confidence that our IT needs will be adequately covered — one less thing for us to worry about.”“Binatech provides us with a great sense of security in a time when invisible harm threatens every business. We feel our company is protected from current and future threats thanks to Binatech’s proactive network monitoring. Binatech allows our business to operate with the most advanced technology available to an organization our size. Any time we have any questions or problems, Binatech's technicians are very responsive allowing us to resolve things and get back to business.”
“We don’t think much about our IT support when everything is working fine, but when things come off the rails it’s reassuring to know Binatech IT support is there for us. They are diligent in designing, securing and backing up our systems, which give us peace of mind. Binatech allows our business to get back on track in a timely manner, giving us more time to do what we do best. Our company has had more than its share of notable events (major server malfunction and a server theft), but with the support of Binatech we have been back up and running in short order in both instances. We highly recommend Binatech System Solutions as an IT support provider for other business like us!”
“As a boutique regulated financial entity, our systems and security are paramount. The Binatech team is leading edge with their recommended solutions and implementation ensuring our business continues to function uninterrupted.
What Binatech does better than other IT Services and Support providers is timely and effective communication. No problem or question goes unresolved and usually the same day and the remote assistance is superb.
My recommendations to any business that is unsure of taking on Binatech is to spend 10 minutes with them, have them explain their negating of ransomware – the manner in which this was detailed to us and the gaps in other’s IT as to why and how these situations occur – in and of itself should be sufficient for someone to make the change.”“The team at Binatech is responsive to our requirements, is involved in our technology and system decisions, and continues to provide solutions and best practices as we continue to grow as an organization.
Having people such as the Binatech Team looking out for and managing our systems has allowed us to focus on what we do best, which is early learning and child care. Having an IT firm as a service manager eliminates the worry, timing and risk of service disruption with a team of professionals that are always available. It is a wise risk management investment.
Binatech provides a reliable, responsive and pro-active approach to our IT requirements, allowing us to focus on our core services. IT professionals are responsive, solution oriented and ensure that all users feel supported with their system needs.”“What sets Binatech apart as an IT provider is their staff’s dedication to complete every single one of our requests correctly the first time. The staff truly want to help us and our organization succeed.
We recommend Binatech to other businesses like ours.”“With Binatech’s IT Manager service, we can avoid two critical pitfalls: 1) I-T is not rewarded for service visits, as Binatech is incentivized to maintain a system that runs with fewer service interruptions, and 2) external I-T protects us from employing our own internal I-T staff, which typically can be more about keeping I-T staff employed or maintaining their workload than what is good for the company.
Binatech allows us to get service remotely which has reduced any downtime. I feel that the I-T service contact at Binatech has been an excellent way to manage the expectations of both parties. Binatech has never failed us in our 11 years with them. Our company continues a relationship with them because they deliver.”“They Have Our Best Interest In Mind. With Binatech we regularly receive quick results for our technical issues. We feel like we are their only client given the fast response time to issues of any kind. Binatech is excellent when it comes to providing follow ups on completion of work, offering sales and support, and their friendly and adaptable staff. It feels like they are a member of our team.
In business, time is everything. Binatech values this and responds to sales requests immediately, with no waiting or having to check in. We trust they have our best interest in mind, and it shows.”“Binatech is a full-service IT provider that prides themselves on strong customer service, support and a high level of understanding. We have been using Binatech for the past several years and are confident in their ability to support our business on every level. They are organized, have a quick response time and always go above and beyond.
Joan and her team have created a positive experience for us and we highly recommend them to any business.”“Binatech has been quick to address any IT issues as they arise. For instance, our service went down one weekend when one of our consultants was needing to complete an assignment. After a call to the emergency number for Binatech, the problem was resolved in a very short period of time, and the consultant was able to continue with his work.
This prompt and efficient service is particularly important to our firm, given that our staff members often work after regular business hours.
There have been minimal interruptions in our daily IT use and when problems do arise, Binatech offers quick response to correct the issues. Our specific requests have been handled efficiently, and the Binatech team is friendly, easy to deal with, and always willing to help. The technicians have demonstrated solid technical support, which gives us confidence that our IT needs will be adequately covered - one less thing for us to worry about.”“The biggest benefit of having Binatech as our IT provider is that our owner and employees no longer have to worry about our IT. We are confident that Binatech is taking care of our IT needs. This frees up our time to focus on other aspects of our business’ growth.
There are lots of IT providers but we are completely satisfied with our choice of Binatech System Solutions. We have been contacted by other IT firms and have told them that we are pleased with the service and reliability from Binatech and have no intent to change.
We would recommend Binatech to other small businesses in the area. We receive excellent service on our IT systems as well as recommendations for our business’ specific IT needs.”
“To help with our strategic initiatives we need an IT partner that we can rely on to provide the proper guidance.” Read More
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