“The human aspect of working with LK Tech really stands out. The LK Tech staff comes into our office regularly; a service that is really important to us, having a physical person here, on top of the help desk, makes a huge difference in how quickly we can resolve issues and move forward. We’ve never run across anyone on LK Tech’s help desk who hasn’t been efficient, they keep us secure and safe. Most of us don’t know what needs to be done with IT, so its nice to have a long-term, trusted partner like LK Tech that is constantly thinking about it.”

“LK Tech’s team is consistently attentive, quick to respond, and easy for employees to work with. Their support allows our staff to stay focused on our primary responsibilities while they handle the technical complexities behind the scenes. Having LK Tech actively monitoring for threats and responding quickly keeps our firm, information, and communications safe. We experienced this first-hand.”

“They’re my lifeline, they allow me to support our staff while knowing I have experts I can count on. When we made the move to the new location, everything was working. We had access to files, servers, and systems without interruption. The move went better than we could have expected. They always seem like they’re in front of things, in most cases, I already have an email from them when I get to work. I know I can trust LK Tech. They find the best solution that fits our budget and have our best interests at heart. They care about our work and help us provide proper support for our kids.”

“The services provided are comprehensive and give a good sense of security. The implementation process was easy and the communication was great.”

“Very attentive and quick to resolve issues. Easy to get thru when calling and the service is always excellent!”

“Jeff Lashley was very professional, and we worked well together to coordinate the 11 laptops that needed updating and moved to Microsoft office and SharePoint.
Nitin called me yesterday to change main e-mail contact on the account. While I had him on the phone, I transferred him my new music director, Chance Jozsa. Nitin was able to add publisher to his laptop.
Thank you for the great customer service!”

“We have used LK Technologies for several years. We recently found ourselves in a situation that we knew would be critical that we synchronize our efforts internally with LKT. We notified our representative, Patrick, and explained the sensitivity of our situation. He immediately gave me confidence that this was something they have done before and explained how they would be able to assure us of any present and future risk.
The results of the coordinated efforts have been outstanding. Everyone impacted here was very nervous. After three days we are confident our immediate fears of what could have happened has not. We employ 40 people and most of them are on computers most of the day and often after hours.
We have had a few hours of time logged with LKT, mostly due to the fact we are not IT literate ourselves. I’m the worst case. I worked with David, one of the help desk people today after he had spent time with our VP/HR working through several security issues & pass words being reset. David was extremely patient and respectful the entire time. We worked through a few issues on my PC and then also helped me with my cell phone connections.
We all feel as if a load has been taken off our shoulders. Everyone who has worked with an LKT rep this week has had nothing but positive comments about the support and problem solving.
My wife and I are both near helpless when it comes to our computers and software. We both work from home from at times. Occasionally we have issues that we can’t solve. They are just as professional and deliver the same positive results we expect at the office.
I normally do not offer referrals, but in this case the experience has been outstanding. We know we have more work to do for the next few weeks. We also know we can rely on the LK Tech team.”