- Description:
- GPK offers 27 years of expertise as a specialist MSP/MSSP for retail, supermarkets, and supply chain logistics. We deliver mission-critical IT, security, and strategic growth roadmaps to all business sectors.
How does GPK solve the critical technology and security challenges for retail stores and the broader supply chain?
With over 27 years of experience, GPK helps businesses by taking over the complete design, support, monitoring, management, security, maintenance, administration, and reporting of their entire technology ecosystem. While we serve a diverse range of industries, we specialise in the high-stakes environments of retail stores, manufacturing, transport, logistics, and warehousing, with a particular niche in supporting the 24/7 operational demands of independent... supermarkets.
Our Total Managed approach ensures that mission-critical infrastructure, including business computers, servers, high-availability networks, telephony, and secure internet access, remains resilient and scalable. By centralising the management of firewalls, antivirus, malware protection, and advanced cybersecurity (MSSP), GPK protects sensitive supply chain data and retail transactions from evolving threats.
Core MSP & MSSP Service Pillars:
- Retail and Supermarket Continuity: We understand that for independent supermarkets, downtime at the POS or in the cool-room monitoring system is a lost revenue event. We provide the specialised, always-on connectivity required for modern retail.
- Supply Chain and Logistics Expertise: We manage the technologythat moves goods. Our team provides robust IT support for manufacturing floors, transport hubs, and logistics warehousing, ensuring WMS and IoT systems stay synchronised.
- Strategic IT Planning and Roadmaps: We act as your virtual CIO, providing long-term technology roadmaps and growth plans. We ensure your IT infrastructure scales ahead of your business needs, aligning technology investments with your commercial goals.
- Detailed Reporting and Performance Insights: Transparency is core to our service. We provide comprehensive reporting on system health, security posture, and network performance, giving you full visibility into your digital assets and operational uptime.
- Cross-Industry Reliability: We apply the same rigorous high-availability standardsrequired by our retail and industrial clients to all the businesses we serve, ensuring enterprise-grade stability for every office and professional firm.
- Comprehensive Security and Compliance: As an MSSP, GPK manages your perimeter and endpoint security. We handle the administration of firewalls, antivirus, and advanced threat defence to ensure compliance with global security standards.
- Lifecycle Management and Procurement: We act as your outsourced technology office, handling everything from software licensing and hosting to the procurement of ruggedised hardware and enterprise-grade servers.- Services:
- Web Development, IaaS, Hyper-convergence, ERP, Email Security... and 23 more
- Partnerships:
- Veeam, Ubiquiti, SentinelOne, Microsoft, Extreme Networks, +4 […]
- HQ:
-
Hallam, Australia
Branches: Wangara and 2 more - Tel:
- 1300 000 475
- Website:
- Visit Website
“GPK came on board to help us develop our corporate model in relation to technology. Working with our Head of IT, GPK provided the deep insights and analysis to allow us to make strategic decisions in our business. Would I recommend them? Absolutely. Very efficient, very professional.”
“"Foodies Group engaged GPK Group as our managed services provider in mid‑2023, initially with some hesitation due to their limited presence in the WA market at that time. However, our longstanding relationship with Anthony Parker, dating back to 1995, gave us confidence to proceed—and that trust has been well rewarded. GPK has delivered outstanding support across managed IT services, cybersecurity, Microsoft 365, networking, POS coordination, and project delivery, demonstrating a deep understanding of our operational needs. The assignment of a dedicated Technical Account Manager has significantly improved responsiveness, reduced downtime, strengthened security, and ensured smoother day‑to‑day operations. GPK Group has proven to be a reliable and valued IT partner for Foodies Group.””
“"GPK has been a reliable IT support partner, and our experience has been consistently positive. Gareth, in particular, has been incredibly helpful—always responsive, knowledgeable, and professional. I’m very pleased with the quality of support provided and would confidently recommend GPK to others."”
““GPK has been instrumental in ensuring our company is implementing the appropriate infrastructure to help with our growth. Gareth has been wonderful to deal with and their response time and personalised service has been great. I would highly recommend GPK to any businesses looking to engage a thorough, prompt and reliable IT company” –”
“"GPK delivered exactly what we needed, when we needed it, and their expertise turned what could have been a stressful migration into a smooth, well-managed process. We were impressed with their work that we asked them to continue and assist with an extension of the project"”
“"Facey Property's successful partnership with GPK is a testament to the importance of proactive, reliable and innovative IT support. If you're seeking to enhance your IT infrastructure, improve operational efficiency, and ensure seamless communication with your organisation, we highly recommend GPK"”
“"GPK build and manages the IT systems that make it easy for us. They are accountable, dependable, and a critical part of our team."”
“"GPK isn't just a provider - they're a technology partner that truly understands retail. They have deep retail expertise and deliver IT solutions that add real value. With our philosophy of keeping things simple, GPK provides retail-focused IT solutions designed to enhance our operations, not complicate them.”
“"We find the team at A1 to be extremely responsive and well informed with the technologies they provide. All the staff are friendly and provided a level of customer service that gave us reassurance that our systems were in good hands."” Read More
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