- Description:
- From our Chester base, Pro-Networks has been providing expert proactive IT support to businesses throughout the UK since 2002.
We became an Employee-Owned Trust in March 2022 — meaning every colleague has a stake in delivering the best possible experience for our customers.
We don't tie customers into long-term contracts, yet enjoy over 99% customer retention — proof that our service speaks for itself.
Specialists in IT support, VoIP telephony, and cybersecurity, we combine industry-leading customer satisfaction with genuine technical expertise.20+ SMB SME ISO 9001Sisters and Seekers
Supporting a rapidly growing fashion brand through office expansion in 2023, Pro-Networks implemented comprehensive Mac-[…]
Hogan Group
Pro-Networks has supported Hogan Group's manufacturing operations for over 20 years, managing complex multi-site […]
Mackenzie Jones
Pro-Networks has supported Mackenzie Jones Law Firm since 2000, evolving IT infrastructure alongside their growth from […]
- Services:
- VoIP, Backup & Recovery, Cloud Migration, Colocation, Cybersecurity... and 8 more
- Partnerships:
- SonicWall, Microsoft, Knowbe4, Huntress, Dell, +2 […]
- HQ:
- Deeside, United Kingdom
- Tel:
- 01244535527
- Website:
- Visit Website
“We are new to Pro-Networks and the service we have received to date has been exceptional. Onboarding was smooth and efficient and the support we have received to date has been first class. As a company we feel protected and the Pro-Networks team have been very helpful and responsive to recent IT related queries.”
“We've been working with Pro-Networks now for 20 years, providing us with IT support for that length of time.
There's a number of things that Pro-Networks help us, we're not just a standard business. We have a lot of bespoke, specialist software, obviously your standard office applications, a complex network overmultiple sites and IT security, and they've been able to handle all of these extremely well and kept us running.
The quarterly meetings, it's about strategic planning, there is so much jargon out there that can actually confuse - they are able to sift through it, provide us with the right solutions, plan the best solution for our business in a cost-effective manner, and keeps us on track.
Yeah, I mean as a business over the last 20 years we've grown substantially and Pro-Networks have been able to handle all of that - the variety of systems that we have, the complexities, multiple sites they're not just your ordinary IT provider. They really understand what we're about, why it's important for 24-7 production and so on, and they've been able to handle that with ease.
I think it's got to start from the top, they've got a fantastic management team, they build strong relationships with businesses. They're forward thinking, and it's also the longevity of staff. Although they've grown and they've got new faces, you've got their level of consistency as well, so staff remain with them a long time and they just feel like another part of your business, providing real value within the relationship.
For the full testimonial please visit : https://pro-networks.co.uk/case-studies/hogan-group”“Pro-Networks has enabled us to progress as a firm and they've always been incredibly proactive. I would recommend Pro-Networks because I know they will enhance the business of people I recommend to, and I know that if I am putting my name to something, that you will deliver.”
“When I’m looking to select a technology partner it’s got to be exactly that – a partnership. I want to work with somebody who not only provides me with advice and recommendations but also gets the business. [Advania] understands the strategy that we’re looking to deliver and the way in which technology play […] Read More
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