- Description:
- Managed and CO-Managed IT Services. With dedicated proactive service delivery areas to drive down reactive issues including the following:
1) Proactive IT Strategy / Fractional CIO
The Ask: “How do you help clients make confident technology decisions that support our business—not just today, but next quarter, next year?”
Our Answer: A dedicated VCIO keeps technology aligned to your goals through Strategic Business Reviews (roadmap, budget, risk), BCDR planning (with backup as one component), and vendor/solution vetting—including sitting in on demos and helping you scope other RFP's We also review state/federal compliance requirements and provide the evidence showing what’s in place and what needs attention, and we oversee phishing simulation programs with targeted... follow‑up training.
2) Proactive Centralized Services
The Ask: “How do we reduce security risk, improve stability, and avoid outages—without adding headcount?”
Our Answer: We harden Microsoft 365 at onboarding and continuously, manage 3rd‑party cloud backup for email/OneDrive/Teams/SharePoint, deploy and maintain Endpoint Detection Response with AI and Cloud Account breach detection integrated to our 24×7 Security Operations Center for real‑time threat response, and keep networks/firewalls patched and monitored. We run vulnerability scans (including IoT/OT devices like thermostats), manage email threat protection, and verify local + cloud server backups.
3) Proactive Technology Alignment
The Ask: “How do we prevent issues instead of chasingthem?”
Our Answer: Monthly infrastructure & software audits with onsite visits create proactive tickets to fix risks before they become incidents. We track compliance checks monthly and spend time onsite building trust so your team raises requests early— before they get frustrated and when fixes are quick and cheap.
4) Reactive Support
The Ask: “When someone needs help, who helps my team—and how fast?”
Our Answer: Unlimited 24×7 remote/onsite assistance (after hours reserved for emergencies) delivered by an all Tier‑3 local team—no outsourcing, no low‑level triage. Our typical metrics: ~30‑minute average response, same‑day average resolution, and ~98% Customer Satisfaction Scores from ticket surveys. Team members can schedule time directly withengineers when immediate availability isn’t possible.10+ SMB ISO 27001- Services:
- Web Development, Backup & Recovery, Data Storage, Email Security, IaaS... and 12 more
- Partnerships:
- Zix | AppRiver, Microsoft, Meraki, Kaseya, Fortinet, +4 […]
- HQ:
- Oklahoma City, United States
- Tel:
- 405-594-7700
- Website:
- Visit Website
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“They have been very responsive and have promptly taken care of our requests. They have also communicated in a timely manner.” Read More
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