“Peace of mind is hard to come by these days. A lot going on and a lot of bad players on both sides of the code.

Having worked with all manner of IT leaders from a corporate and private perspective; we feel we have settled in on a group that provides that peace of mind at a VERY fair price but also provides the critical responsiveness 100% of the time - 100%. We are all former C-Suite execs and have had great support in the past - we gave NetProtect Inc.big shoes to fill - they delivered.

Confidence and assurance of action has always been the currency of the IT space and we sleep very well at night knowing this group is an email away. And trust me, we have unintentionally tested this group at all hours. Tickets flow regardless of the time of day or timezone.

Fast, insanely up to date and knowledgeable, confident and providing a level of assurance whenever we are presented with a threat or downtime. Very, VERY satisfied.”

“NetProtect is awesome! They are always on top of our team's needs, from physical servers to cloud-based solutions, from help on hardware and connectivity issues to help with Teams, sharepoint, etc. They are always happy and pleasant to work with and don't stop until the problem is resolved. Thanks Charles, Derek and the entire team!”

“I have worked with Charles and his team for years now and have been very impressed. They make sure I stay safe from a technology standpoint but are also willing to go above and beyond when I have questions!”

“I have worked with Charles and his incredible staff at Net Protect for six years. He and his crew are incredibly patient, up to date on recent technology, they always go above and beyond to make sure that I understand the resolution to any tickets I call in. I have opened a new medical clinic with Net Protect six years ago and just recently moved and opened a new office. Net Protect never skipped a beat, and the transition couldn't have gone smoother. They are the BEST in the industry!”

“NetProtect and Charles at NetProtect are great to work with! They provide our IT support for work and are responsive, knowledgeable and down to earth. I don't feel like they talk over my head when i am trying to get help and they are quick to resolve any issue we might have. I recommend them for your IT needs!”

“We don’t have to worry about IT issues often. If something comes up, NetProtect is available right away to quickly resolve the issue. We have found the staff to be very kind, genuine, helpful, and easy to work with. This includes the owner, Charles, which goes to show, “it starts at the top”. All the IT Experts are very helpful and easy to work with, including CJ who has worked for the company for many years. The stability of long tenured employees says a lot. If you are looking to make a change, “Do It” because you won’t be disappointed. It is a relief to have all our IT issues handled well and in a timely manner. We have worked with them for the past 9 years and are very happy with them.”

“NetProtect, Inc. specializes in physician practices and understands the implications of our systems functioning properly and not being down. They provide us with peace of mind that our system is always online and working. We can depend on them for timely responses. Their technicians have an in-depth knowledge of all things IT and understand what our needs are and can fix anything. Always Reliable and would highly recommend Charles and his team.”

“NetProtect, Inc. was recommended to us by another business in the DFW area and they have saved us every single time we have had issues! They also helped us transition to a new location and made it smooth so we were down for only a few hours and could resume business as normal. Anytime we have internet issues, they help us with that too so that we can keep running the business and generating revenue. We highly recommend working with Charles and his team for your IT needs!”

“Tailored & Proactive Services Provided in an ever-Changing World of Healthcare & IT
Charles, the owner, and his team truly focus on comprehensive and timely customer service. Their tracking portal is very helpful and streamlines our support requests. NetProtect has tailored its services to meet the needs of our practice and has been very proactive in the ever-changing world of Healthcare and IT Support. They have helped us navigate through some very challenging technological issues. Charles has created a company that offers excellent IT Services from routine computer/software maintenance, integration of new hardware or software, assistance with equipment relocation requirements, responding to emergencies which inevitably arise, as well as planning for future technology developments. We are very pleased with the NetProtect team as they continue to prioritize doing what is right for their clients. It has been wonderful to work with them through the years!”

“When calling for assistance it’s always a pleasant experience to be able to speak with a live person every time. When on site for service, NetProtect always provides thorough information regarding issues with our computers. Unlike other companies, we are always given reasonable quotes and payment options. When repairs or updates are required outside of basis service, the technicians are very empathetic and provide different alternatives for us to take to meet our needs. It is very hard to find an IT company that provides both Great Customer Service and Technicians with Great IT Knowledge! We highly recommend NetProtect for your IT needs.”

“The biggest benefits we’ve experienced working with NetProtect, Inc. have been their responsiveness, security support, and keeping our desktops and notebooks updated and running properly. They are always available when we need them, even after hours and on weekends for urgent or unique issues. That gives us real peace of mind knowing problems are handled quickly and correctly.
Compared to other IT firms we’ve worked with in the past, NetProtect, Inc. is multiple levels above in IT expertise, professionalism, and overall service. Their Help Desk tracking, follow up, and customer surveys show a true commitment to quality and accountability. You can tell they genuinely care about delivering a high level of service and making sure issues are resolved the right way.
For small to medium-sized businesses, NetProtect, Inc. is hard to beat for the level of expertise, responsiveness, and value they provide. It feels like having access to a full IT department whenever you need it. I would absolutely recommend NetProtect, Inc. to any business looking for reliable, professional IT support they can trust.”