- Description:
- evcoms is an Irish-owned technology and communications company specialising in Contact Centre, Workforce Management, Unified Communications, Call Recording and Customer Experience solutions. Established in 2017, the company has operations in Ireland and the UK,
evcoms works with major enterprise, financial-services and public-sector organisations, delivering both complex technology projects and ongoing managed/support services. The company has expertise across leading platforms including NICE, Verint, Avaya, Genesys, Five9, Cisco, Alvaria/Aspect and Microsoft Teams, giving customers access to a broad range of technologies rather than a single-vendor approach.
A major strength of evcoms is its local Irish-based technical capability combined with international delivery... experience. The team provides consultancy, solution design, implementation, migration, project management, support and managed services. Recent work has included large-scale contact-centre and WFM projects, recording solutions, cloud migrations, networking and Wi-Fi deployments, and international implementations.
evcoms holds ISO 9001, ISO 14001 and ISO 27001 certifications, reflecting its focus on quality, environmental responsibility and information security. The company has also received industry recognition, including awards and nominations relating to technology excellence, diversity, customer service and operational excellence.
The business positions itself around a straightforward principle: highly experienced people, strong vendor partnerships and exceptionalcustomer service. Rather than simply supplying technology, evcoms aims to become a long-term strategic partner to its customers through local support, regular governance, technical expertise and a strong focus on customer outcomes.5+ Banking / Finance ISO 27001 ISO 9001- Services:
- VoIP, UCaaS, Teams, SD-WAN, Private Cloud... and 3 more
- Partnerships:
- Thales, Avaya
- HQ:
- Bawnogues, Ireland
- Tel:
- 012119900
- Website:
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