Omega Systems

Omega Systems
Description:
Omega Systems (previously ACE IT Solutions) leverages over 25 years of expertise and experience to deliver the highest-level of technical guidance. Whether you are starting a new business or looking for ways to make your infrastructure more reliable and secure, ACE IT Solutions can deliver. Our focus is on optimizing IT to enhance your business’ efficiency, productivity, and reliability so your business can compete and grow in today’s high-tech environment.
#MSP Select USA

MSP Select USA 2024. Every year, Cloudtango honors the most successful managed service providers. For 2024, our technical analysis focused on business growth, customer satisfaction, and service offerings. By being selected, Omega Systems demonstrated an excellent track record delivering innovative IT services and cloud solutions while exceeding customer expectations.

15+ SME LE upGrowth

Services:
VoIP, Backup & Recovery, Cloud Migration, Colocation, Cybersecurity... and 13 more
Partnerships:
Zix | AppRiver, Global Relay, Fortinet, Eset, EMC², +19 […] more
HQ:
Reading, United States
Branches: Stamford and 4 more

Omega Systems Reviews

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The partnership of Omega Systems (previously The TNS Group) with Grace Institute of New York continues to assist our organization in providing on going productive IT Support services that allow us to continue providing the highest level of training to our participants. Our technology needs are reliable and efficient and their staff are very knowledgeable and provide excellent customer service to everyone in our organization. We have relied on this partnership to continue to get us through the many challenges we face with the ever-changing technology industry and feel that we have chosen the right partner to do so.

Brigid Lang, Executive Director
Grace Institute of New York

We needed a full network upgrade at St. Raymond Elementary School in the Bronx, NY. Chris Watkis at Omega Systems (previously The TNS Group) has done a phenomenal job working with us to get a beautiful new network, at a cost that fit our budget. The Total Care Plan has been amazing as well and gives us worry-free network monitoring well into the future. They have guided me through every step of the way and have been patient in answering all of my questions.
Chris has been instrumental every step of the way from brainstorming & pre-planning. to execution and deployment. The team of network engineers he has assigned to our school have been absolutely outstanding! Steve Hathaway and Juan have deployed our new network perfectly, never disrupting the day to day operations of our school, with patience & perfection. The Administration and the Pastor of the parish have been most satisfied with their quality of work.
I highly recommend Omega Systems no matter how large or small your network needs may be. We look forward to many years of worry-free technology thanks to Omega and their staff.

Keith Pascucci, Director of Technology
St. Raymond Elementary School

As the IT Manager at BODYARMOR, it is imperative that I work with an IT partner that has quality and dependable client service and project engineering teams that deliver. Their ability to meet the demands of a growing business and to provide the strategic guidance from a technical standpoint is invaluable. I consider Omega Systems (previously The TNS Group) to be an extension of our organization and I would confidently recommend them to any of our business partners, clients, and associates.

Fabio Barriga, IT Manager
BodyArmor

Omega Systems (previously The TNS Group) has consistently provided efficient and timely services for Seamax Capital Management LLC through their 24×7 IT Managed Services. They were also tasked with the design and implementation of a new Citrix infrastructure which in turn brought stability to our system. I would highly recommend them to any company looking into cost-effective IT services due to their knowledgeable and reliable staff who go that extra mile with a positive attitude.

Ruben Santiago, VP - Compliance & IT
Seamax Capital Management LLC

It is an absolute pleasure to work with Omega Systems (previously The TNS Group), their customer service is second to none. The entire team always goes the extra mile, from Erika and Pete sitting down with us on several occasions to review and make suggestions to keep up with our growing organization to Steve being on site for several days as our office was being rewired and our new server and cabinet being installed. We cannot forget Matt, who helped us with updating our outdated IT policy. And a big shout out to all the support technicians, are ALWAYS helpful and ensure that the issue gets resolved timely and do it in a professional and courteous manner. I have had several of my colleagues; in the office and those who work remotely, comment on how efficient and professional all the support staff has been whenever they have contacted them. We would, without hesitation recommend them.

Roger Pagano, Office Administrator
Women Deliver

Allied Sinterings Inc. has outsourced its IT services for many years to keep our employees doing what they do best in making small structural components and not working on computer issues. Omega Systems (previously The TNS Group) was great onboarding us to the latest Hardware and integrating our software to work on these upgrades. Their staff stays on top of our needs and our people get their day to day problems solved in a quick and effective manner. Having 24-hour monitoring and a good secure backup plan gives us the confidence to run our infrastructure without worry. Thank You.

Mark Foster, President
Allied Sinterings

As the Director of Finance and Administration at SDC, I am responsible for the overall IT issues that a member service organization requires. I have been through several outsourced IT companies in the past, some better than others. When Omega Systems (previously The TNS Group) was contracted to be our IT vendor, after a thorough and detailed analysis of our requirements that was impressive, I was also quite pleased by the Knowledge of their staff and the depth of their skills, from technicians to engineers. They have been able to provide SDC with world-class solutions such as image-based off-site backup solutions to comprehensive plans for upgrading and maintaining our network systems. Would highly recommend them.

Cole Jordan, Director of Finance & Administration
Stage Directors and Choreographers (SDC)

We appreciate that Omega Systems (previously The TNS Group) double-checks things. In addition, they go above and beyond their work because they care about our success. In that sense, they’re better than managed service providers we’ve worked with. Most of those service providers just do exactly what we tell them. They don’t ask clarifying questions, and they don’t get involved in the project at all. On top of that, if we make the wrong request, they’ll never get anything done.

Dale Bryant, Director of Technology
Jeremiah Program

The initial system review by the ACE IT Solutions’ staff uncovered potential serious issues our previous IT support company was not even aware of. That level of expertise and attention to detail is what separates ACE IT Solutions from all the other IT firms we’ve worked with.

Perry Abbenante, VP of Marketing
Snack Factory

We rely on ACE IT Solutions to address our firm's biggest IT challenges, from 24x7 monitoring and maintenance to ensuring reliable backup and recovery. Their response time, even on small issues, is second to none. They make every effort to get back to our staff quickly with guidance I know I can trust. I am never left wondering where things stand. ACE IT Solutions' experts listen to my needs and concerns and do their due diligence to provide our firm with effective solutions that maximize operational efficiency.

Dov Schlein
NuVerse Advisors LLC.

ACE IT Solutions has provided technical guidance and support to our growing company for the last year. I’m extremely pleased with the level of support, technical expertise, and professionalism we have received. ACE IT implemented technology solutions that have improved the efficiency and security of our network technology operations while keeping respect for our budget in mind.

Kathy Tomasello
Boulder Brands

ACE IT Solutions has worked hard to make sure our technology is secure and and working the way it should be so we can remain productive. Their extremely knowledgeable experts are well-versed in handling any unexpected issue that our business may encounter and the level of responsiveness we receive makes ACE IT Solutions an integral part of our business.

John Kaufman
Manhattan Motorcars, Porche of Huntington, Classic Audi

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