“We partnered with Omega Systems to modernize our IT environment by migrating from a hybrid on-premises and Microsoft 365 infrastructure to a fully cloud-based solution. Their team guided us through every phase of the project, successfully implementing SharePoint Online, Microsoft Intune, and Microsoft Entra while ensuring a smooth transition with minimal disruption to our day-to-day operations.

Throughout the engagement, Omega Systems demonstrated exceptional technical expertise, professionalism, and responsiveness. They took the time to understand our business needs, provided clear communication, and delivered a well-planned migration that improved our security, device management, collaboration, and overall operational efficiency.

The project was completed successfully, and we now have a modern, scalable Microsoft cloud environment that positions us well for future growth. We highly recommend Omega Systems to any organization looking for a knowledgeable and dependable Microsoft solutions partner.”

“I appreciated their analysis initially and that they pointed out things missed by our previous IT provider, such as email cleanup. They continue to make suggestions to put things into, or keep in, order. They also quickly address issues that arise, often over the weekend before we know there is an issue. Overall, they do a great job meeting our expectations, and I have no complaints. Overall, they’ve been spot-on in finding solutions that work well within our budget. They have a quick response time and resolution of issues – I love them.”

“We hired Omega Systems to manage and support our IT needs, and they have been an outstanding partner for over 20 years. With their local presence and unwavering reliability, they have never let us down. Omega handles everything from server management and software licensing to security and all other IT processes, allowing us to focus on our core business with confidence. Our account manager serves as our main point of contact, and we also work with other leaders within the company as needed. Their team excels in communication, consistently demonstrating responsiveness and proactivity. What sets Omega Systems apart is their commitment to providing exceptional service tailored to our unique needs. I cannot think of any areas they need to improve.”

“From reliable 24×7 end-user support to round-the-clock monitoring, we feel more confident and secure knowing Omega Systems’ watchful eyes are protecting our environment and ensuring our optimal performance. Additionally, with access to a dedicated account manager, we receive personalized attention, proactive guidance, and ongoing best practice recommendations to keep our business operating seamlessly and successfully.”

“Our infrastructure was outdated, and we knew we needed a sophisticated and reliable IT provider to help modernize our technology. Omega Systems helped us upgrade our systems, and as a result, we gained access to a trusted IT partner that delivers 24×7 support as well as proactive recommendations around security and digital transformation. Not only does Omega Systems help safeguard us from advanced cybersecurity threats, but they back up their knowledge and expertise with reliable customer service, consistent communication and competitive pricing. They give us the confidence we need to ensure that both our and our clients’ sensitive information is protected and that we have the technology and support we need to maintain our daily legal operations.”

“Omega Systems seamlessly helped us migrate from locally-based to fully web-based tools, transitioning our internal support to external without losing responsiveness. Since partnering with them, our per device spend on purchase, install, and support has dropped significantly, response times for open tickets have improved, and overall satisfaction has increased. What truly sets Omega apart is their ability to adapt to major changes—whether it’s our growth, the challenges of COVID, evolving operating systems and tools, or even hacking attempts by foreign entities.”

“The most impressive thing about Omega Systems is that I do not have to worry about IT on an in-depth level. We are a construction company and need to focus on what we are good at and let Omega focus on what they are good at. Items of high importance are handled quickly to avoid downtime, and items of minor importance are handled with the urgency directly relating to the problem. With the nature of the ever-evolving threats, we need someone who can stay ahead of the curve and be proactive and not reactive.”

“Omega Systems has proven to be a valuable MSP and great support team. Whether our team needs rapid assistance, proactive guidance or just a sounding board, our team from Omega is always available to us. Their escalation structure is best in class. Issues get picked quickly and their help desk is fast to respond and resolve. Our relationship manager and access to top management when we need it makes a huge difference as well.”

“Our last managed service provider (MSP) just wasn’t doing enough to support us, so I started reaching out to my network for recommendations, which is how I came to know Omega Systems. We evaluated several similar IT providers, but I immediately felt comfortable with Omega – both with their people and their capabilities. Since engaging with Omega, our systems have been more stable, communication has been more frequent and transparent, and their support team has exceeded my overall expectations. With Omega Systems, everything makes sense. They do what they say they’re going to do – and that’s a lot more valuable than it might sound. I would highly recommend them to other companies looking for a trustworthy MSP.”

“On a championship team, you need to have strength on defense, in the mid-field and on the offensive line. Omega is our defensive line; they ensure everything works as expected, new features and enhancements are tested and rolled out, and ultimately that what should work does work when we need it to. With that level of defense, my offensive line at AAA can focus on core business goals and prioritize the tasks we usually don’t have time for.”