- Description:
- With over 35 years of combined experience Big Water Technologies has continued to deliver significant value, along with a common sense approach to the ever-changing world of business technology. Our approach in doing business this way has earned us a loyal customer base throughout Michigan and into North America.
10+ SMB SME
- Services:
- VoIP, SharePoint, Networking & Wi-Fi, Managed IT, Hosted Exchange... and 2 more
- Partnerships:
- Microsoft
- HQ:
- Southfield, United States
- Website:
- Visit Website
- Tel:
- 248-350-2020
I just wanted to send you this email to say thanks to you and your staff for such a great experience! As I told you yesterday, I am so pleased with the service we have received. When we have issues the tickets placed by our staff are answered in a timely manner and issues are addressed and fixed within a reasonable amount of time. In particular, Erich has been wonderful. He is like my “go-to guy.” He is always helpful and has been a pleasure to work with. Thank you!
Your guys came in, had the phone system installed in 4 hours, walked us through training, even let me video tape it so I didn’t forget answers of how to use it, and we have a phone system that is programmed to be very user friendly.
With so many companies that I’ve dealt with in the last few years that have no customer service, or installers that are putting in their first… I was really impressed.Big Water technologies is one of the best companies I have ever worked with. Their wide breath of services fits well around our business instead of us having to fit into an “IT” box. Their customer service team does a great job of explaining the process of what they will be doing for us, without talking over our heads. I would highly recommend this company.
As the owner of a small business I cannot be happier with the service I have received. With over 40 years IT experience I know the difference between good […] Read More
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