- Description:
- IT Support Company & Phone Systems Services for Metro Detroit Businesses
At Big Water Tech, we manage every aspect of your IT setup. From your cybersecurity to help desk, we’ve got you covered with tailored IT solutions to fit your needs.
The trusted IT Services Company in Metro Detroit, to enhance productivity, protect your business, and achieve long-term success.15+ SMB SME- Services:
- Teams, Email Security, Data Storage, Cybersecurity, Cloud Migration... and 15 more
- Partnerships:
- Acronis, Trend Micro, SonicWall, Proofpoint, Microsoft, +10 […]
- HQ:
- Southfield, United States
- Tel:
- 248-350-2020
- Website:
- Visit Website
“We currently use Big Water for our managed phone service and they are great! We have had issue with managed phone service providers in the past but they are super responsive when we have an issue or need a new line added or removed. Big Water also has a full catalogue of services and we have requested quotes for several different services and they are prompt and professional. I would not hesitate to recommend Big Water for managed phone services, low voltage or other technology needs!
4”“I have been a customer of BigWater Technologies for over 10 years. They are professional and their technicians know their stuff! They are price competitive and you will not find a better IT solutions company out there. They have taken wonderful care of our non-profit and we have been lucky to have them over the years!”
“I've been using Big Water Technologies for my VOIP phone service, and I couldn't be happier with their performance. Their team are truly amazing! From the start, they were incredibly helpful, taking the time to understand my specific needs and providing a tailored solution that works perfectly for my business.
Their customer support is one of the best I've experienced. Anytime I've had an issue or needed assistance, their response has been incredibly fast and efficient. They always go above and beyond to ensure everything is running smoothly, which gives me peace of mind knowing that my communication systems are in capable hands.
What sets Big Water Technologies apart is their personal touch. Jennifer and her team make me feel like a valued client rather than just another customer. Their dedication and commitment to providing top-notch service are evident in every interaction.
Overall, I highly recommend Big Water Technologies for any business in Metro Detroit looking for reliable and efficient VOIP phone service. Their expertise, fast support, and exceptional customer service make them a standout choice.”“Kudos to Big Water Tech. We have been a customer for many years. Big Water Tech has been an amazing partner. They have built and maintained our network. They are on top on any issues that come up immediately and have done all of this great work at an affordable price. We would highly recommend them.”
“Very helpful and knowledgeable team that brought our small business's I.T. up to date with updated software, hardware, phone system, maintenance, and 24/7 support.”
“Big Water Technologies has consistently provided excellent service for our company for over the past decade. We highly recommend them!”
“In the years we have employed big water technologies thry have been promptly and effectively. Thier professional matter is quite impressive!! We at the Lakeland Center highly recommend their service.”
“We have been clients of Big Water Technologies for over 10 years and multiple buildings. We reached a point in our growth where it made sense to move our phone operations to a cloud based system. Big Water seamlessly was able to assist us in upgrading and migrating our Sangoma system to their cloud based service. We experienced no downtime and within a couple of hours we were fully operational. Thank you for your fast and responsive support!”
“Big Water Technologies IT support services is helpful & knowledgeable & solution driven. More value than an internal IT employee, and less costs than an internal IT department.”
“This company is fantastic!! We have been with them for over 15 years and have never had a issue. They proactively make sure all aspects are handled with our voice and data lines and have installed two phone systems without any disruptions. Special mention to Tress, you are truly a gem!!”
“We have been a customer of Big Water for 10 years now. Great company with awesome customer service. They are quick to respond to any IT issues we have and work tirelessly until it is resolved. Would highly recommend!”
“Big Water Technologies has provided us with all our voice technology needs and they always continue to amaze us at our organization! The service is impeccable, thorough and helpful. The employees love what they do, and it shows in every aspect of their business. We highly recommend them to anyone who needs services for telephone or IT work!”
“Keeping everything running smoothly is essential, and we’ve been incredibly happy with Big Water’s services for many years now. They’re always proactive, catching potential issues before they become problems. If something does come up, they’re quick to respond and fix it without causing any disruptions to our daily operations. What really stands out is how easy they are to work with—they’re always available, explain things clearly, and keep us in the loop every step of the way. Big Water has consistently ensured our systems are updated and secure, and we couldn’t be more satisfied with their service.”
“We’ve been a client of Big Water Tech for several years, and their support has been consistently exceptional. They take the time to walk us through complex technical issues with patience and clarity, ensuring our systems stay secure and operational. Their team is knowledgeable, responsive, and genuinely invested in our success. A true long-term partner in our IT strategy.”
“They have been our IT support for a number of years and we have always had excellent response for any issues we were having. We currently going through the process of setting us up for more Cyber Security and eliminating the use of a server. They are bringing us up to date with all our computer needs. Their staff is very helpful.”
“Your guys came in, had the phone system installed in 4 hours, walked us through training, even let me video tape it so I didn’t forget answers of how to use it, and we have a phone system that is programmed to be very user friendly.
With so many companies that I’ve dealt with in the last few years that have no customer service, or installers that are putting in their first… I was really impressed.”“Big Water technologies is one of the best companies I have ever worked with. Their wide breath of services fits well around our business instead of us having to fit into an “IT” box. Their customer service team does a great job of explaining the process of what they will be doing for us, without talking over our heads. I would highly recommend this company.”
“We’re not big enough to have a huge IT staff. We rely on Miles to keep us up-to-date with new innovations. Miles has helped give a backbone to our IT […] Read More
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