- Description:
- Founded in 1975, ATS Communications is committed to establishing lasting business relationships with our clients. ATS operates in three offices throughout Northern California, under the same ownership, to develop complete, customized communications packages. Extensive technology and service experience allows our team to develop a comprehensive understanding of your unique communication needs, and respond to those needs quickly and efficiently. ATS is uniquely positioned to be your single source for all of your voice and data needs.
MPA Networks merger with ATS.45+ SMB SME
- Services:
- VoIP, Azure, Backup & Recovery, Cloud Migration, Colocation... and 13 more
- Partnerships:
- Webroot, Brocade, Cisco, ConnectWise, Datto, +12 […]
- HQ:
- Concord, United States
- Website:
- Visit Website
- Tel:
- (800) 995-4287
MPA took our fast growing company and professionalized our whole approach to IT - not just "desktop repairmen" - but also our CTO in strategy from hardware choice to DR planning. They are a rare combination of both advanced network monitoring best practices and on-site responsiveness to desktop issues. And the best thing - we really enjoy working with their people - engineers and senior management alike.
We have been blessed to work with MPA Networks all these years. We depend on our IT system; our business cannot function without rapid, dependable, expert service - remotely or on-site; MPA has met our each and every need, quickly and completely. We can recommend these wonderful folks enthusiastically and absolutely without reservation.
The installation of our network was the smoothest thing I've ever seen. MPA really does take responsibility for everything.
There are few integrators anywhere in the world providing this level of service to their customers. This linkage bespeaks a company that makes long term relationships with its clients, and which takes an almost paternal role in this relationship by monitoring a firm's critical systems on a regular basis.
When an issue is identified, resolution scheduled and then performed all without interruption within the hour – well, it’s almost as if there were no issue at all. Your team is magic. I don’t know how they do it, I don’t know how the sun shines either. I just know that when they focus attention on any of my tech issues, they dissolve like a fog before the morning sun and as a result my day proceeds happy and carefree.
Glad to know you are like a cup of Earl Grey Tea – just make the fog disappear!
MPA crafted an effective Cloud hosting environment for our flagship software application, Financial Navigator.
They listened to us and understood our needs. They recommended an appropriate data center system to keep us from making a costly mistake. They took care of security, backup, monitoring, printing, and performance – the types of things our software developers don’t do every day. MPA worked with our customers to make sure we all got it right.
The result: a turn-key solution for us. We loved it.
I wanted to say that the experience with MPA Networks, has been really excellent. Our Internet has been stable, with no complaints about WiFi for several weeks now (yippee!).
I hate to sound cliché but you might be victim of your own success… The rave reviews from our clients keep rolling in day after day. I can say that your presentation has prompted our clients to take cybersecurity action which is wonderful, and just the impact that we hoped it would have.
All your people are nice, helpful, and prompt. MPA is great to work with -- really, you rock!
Amazing things go on in the IT world—deliveries of parts during the wee hours of the night, MPA people here 24 hours—to try and keep our biz up and running. And know this, you and your team are confirming our decision to contract and team with MPA—expertise, quality and dedication of team members, and leadership. You are a good partner.
I have been very impressed with the professionalism and detailed planning that MPA puts into their work. I would definitely recommend this firm to anyone seeking to implement a large database conversion.
How a business treats its small customers is often a better measure of its service than how it treats its big customers. I'm sure that Sullwold & Hughes is one of MPA's smallest customers, but we have been treated as if we were one of its most valued. MPA has always responded to our needs promptly and in a cost-efficient manner. And although we probably ask more questions per capita than other clients, MPA has cheerfully answered them all. Of course, MPA's work has been top-notch technically as well. They have not insisted on providing a “cookie-cutter” solution based on what has worked with their other clients. Rather, they have candidly discussed potential alternatives, based on our circumstances and technology budget. We have relied on their hardware and software recommendations, and we haven't been disappointed yet.
In desperation we called MPA in. You discovered the backup system the [ex] network service company installed had never worked. The hard drives were not been setup correctly, you could not get data off them, and it looked for a time like the situation was desperate. We almost lost ALL our documents, databases, and accounting data! That would have been a disaster. Your people worked around the clock for days and got us back up. You pieced together most of our data. You rebuilt the server from scratch. You set it up perfectly so I could take care of it. You hung in there to work out the bugs. You pointed out that we needed a second server to balance the load. And you were right -- we have had very little downtime since then.
MPA had some large shoes to fill to take the place of with us in the administration and consulting of our LAN and have done so rather convincingly. It was essential to us that there be no interference with our management of the $1 billion Vanguard Equity Income Fund during the installation of our network. Although we looked at 10 other vendors, none of them gave us this level of comfort.
TruAdvantage help desk has proven to be a great resource for those IT needs that are not urgent but still need a resolution within 24 hours. Those IT […] Read More
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