- Description:
- Trustmarque are an award-winning IT service provider who delivers customer-centric IT solutions that deliver better outcomes. For over 30 years, we’ve empowered our customers to work smarter and run their businesses more effectively, with long-standing relationships in the public and private sectors.
We’re part of Capita Technology Solutions, one of the UK’s largest providers of digital infrastructure, supporting over 3 million users.35+ LE upGrowth Cisco GoldAruba ISO 27001
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University of Winchester
The University of Winchester is one step ahead of the game due to its continued investment in its cybersecurity armour. […]
Severn Trent Water
We are currently working with Severn Trent Water on all software and licensing renewals, helping to optimise the […]
- Services:
- Virtualization, Azure, Backup & Recovery, Cloud Migration, Cybersecurity... and 11 more
- Partnerships:
- VMware, Ivanti, IBM, HPE, Fortinet, +21 […]
- HQ:
-
York, United Kingdom
Branches: Basingstoke and 2 more
- Website:
- Visit Website
- Tel:
- 0845 2101 500
We’ve worked with Trustmarque before and were very happy with the service. The team was great in working with two different nationalities, including navigating the customs regimes, VAT rules and all the logistical issues that need to be factored.
By virtualising our servers we have made much better use of our estate. We have more flexibility, increased performance, increased redundancy and we can access storage much quicker. We’ve also significantly reduced our in-use storage by almost 50% due to compression and de-duplication.
Virtualisation is the way forward and SAN was the main enabler. The whole experience has been professional and we see Trustmarque as a valued partner.
The whole deployment has been fantastic. I have known Trustmarque for a long time and they are the go-to partner to get things done quickly and properly. The team is very capable and we were able to quickly speak to a senior Business Productivity Consultant who talked us through the options.
The whole project team acted to deliver this and I am hugely appreciative of how Trustmarque got the resources together quickly so we could achieve our remote working goals. I don’t think any other partner could have delivered so quickly. We went from zero to fully deployed in less than three days.
I think it’s an easy oversight that Office 365 gives you full backup. It’s a great package with disaster recovery and business continuity but not back-up. We needed something that could support everything; our Mailboxes, OneDrive and SharePoint. The migration tool we used to get data into 0ffice 365 had a rudimentary back-up solution so we initially used that but it was extraordinarily painful.
We’ve been dealing with Trustmarque for about 15 years and they’ve been with us on our own transformation journey, from a small business on a single site to where we are today. Over the years we’ve bought a lot of storage from them and have always found Trustmarque to be a great organisation to deal with both in storage and back-up technology. And we have respect for them as technologists.
I have always liked the Trustmarque approach. They are not pushy Sales types. They provide clear information for you to get your teeth into at your own pace. The team were there when we needed them but also left us alone at times when we were busy. It was the perfect balance.
From the initial call with Trustmarque, we had every confidence that they could deliver. We have a good, friendly and professional relationship and we have always felt comfortable working together. If Trustmarque does not have all the answers at the time, we are confident that we can get those answers soon. To date, Trustmarque has been able to satisfy all our requirements.
It is great to have a modern approach to backup. We have the best of both worlds; tape for long-term retention and ECS for high-volume storage requirements. Soon, we will have access to a high-speed backup window that supports our business continuity, Backup and Disaster Recovery strategies. I think we can sleep at night, knowing that all our data is safe and recoverable.
Moving to a cloud-based model has been core to supporting our international growth—there was simply no other cost-effective answer to our needs. It has changed how we work, increasing collaboration and productivity while making IT straightforward to manage, with predictable costs that will underpin our growth.
The implementation has been extremely smooth, helped by Trustmarque’s expertise. We deliberately adopted a staged approach to migrating users to avoid loss of productivity, but are ahead of target and under budget at this stage in the process.
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