Total Networks helped us be entirely reliant on Microsoft 365. First, we discussed the project scope and defined our requirements. Since the team was already managing our IT system before the project, they were already very familiar with our system and didn’t need to do much research.

They helped our internal team determine the best file structure for us, so we were able to organize our files which are decades old. Eventually, we got to a good place where we could efficiently transfer to SharePoint and OneDrive, so Total Networks trained us on how to use those platforms.

Their project management was great. The team was communicative and would send us weekly updates through email detailing everything they worked on that week.

Aside from email, we also had regular video calls to ensure that we were all on the same page. Whenever we had a minor issue, we just sent them a ticket.

Total Networks was super supportive — they helped us figure out the best way to manage our files and how to be efficient but cost-effective.

Overall, Total Networks went above and beyond to ensure we were satisfied. We were always on the same page, and we had a very good working relationship.

We plan on continuing to work with them on other projects.

Total Networks does IT services for us; they’ve helped us migrate from desktop computers to laptops, including all the setup for our employees. Overall, we use them for everything regarding IT; they purchase our equipment and keep us updated on the latest virus and malware issues to have our security under control. Their dedication is outstanding; if we have a problem, they won’t stop until they find a reason and a solution to the issue. Overall, their communication is impeccable because it doesn’t matter who we speak to; everybody has access to our profile to assist with a personable approach.

Total Networks is attentive to our needs. We sit down every three months for a quarterly meeting, and we chat about the good, the bad, and the ugly. I really enjoy their responsiveness and their attention to detail. I truly appreciate all that Total Networks does for us!

Total Networks consistently shows up on time and brings their expertise to the table.

Total Networks understands our needs. They know us and we know them — we're like family. They're completely reliable, responsible, and respectful. I've recommended Total Networks to other companies that I've worked with, and they've had success in the relationship as well.

We are happy with our decision to partner with Total Networks. Our IT infrastructure and service is a critical a part of our business. Total Networks has partnered with us to provide a secure technology environment, standardize processes and equipment and provide a platform to leverage the services we offer to our clients. Total Networks is available 24/7 and we appreciate regular meetings to ensure budgets, issues and/or strategic initiatives are discussed.

Total Networks has the expertise required to support a law firm’s IT needs. The owner, Dave Kinsey, has a management style and an honest focus on cost control and efficiency, which I respect and trust. I have no hesitation recommending the Total Networks team to service your IT needs.

When comparing the experiences of my recent managed services provider with Total Networks, the service was worlds apart….LITERALLY! After switching to Total Networks, I felt much clearer about the direction we were headed, better about the choices we made and I was actually experiencing the ease of doing business (the time savings) that the previous provider promised but NEVER delivered on. My time has truly been freed up!

Partnering with Total Networks has been the best technology decision we have made.