- Description:
- Founded in 2009 Your IT Department are one of the UK’s leading IT Support Providers. Based in the East Midlands and providing IT Services to businesses in Nottingham, Derby, Leicester, Birmingham, Sheffield, and London, Your IT provide the highest levels of technical support and customer service.
Your IT Ranked 1st in the East Midlands and 2nd in the UK for small MSPs' in the 2018 Channel Futures MSP 501 competition, the world’s largest independent assessment of businesses in the sector. YITD ranked 20th in the UK overall.
We are experts in network design and installation, server support and cyber security, however where we excel is in the provision of fully managed IT support.
We act as an outsourced but fully integrated IT Department for our clients, an extension of their business and a true technology partner.15+ SMB SME upGrowth
- Services:
- VoIP, Cybersecurity, DaaS, Email Security, Hosted Exchange... and 9 more
- Partnerships:
- Webroot, WatchGuard, Microsoft, Kaseya, ConnectWise, +1 […]
- HQ:
-
Eastwood, United Kingdom
Branches: Leicester
- Website:
- Visit Website
- Tel:
- 0115 822 0200
Some feedback as to the level of service maintained by Your IT over the Covid 19 lockdown period. I’m sure we all agree it was a very difficult time as massive changes happened practically overnight.
Your IT was quick to adapt its business structure to meet the government guidelines and still maintain customer service. The communication was excellent from all departments in Your IT. I would say I was very impressed by the support department as every member of that team went above and beyond to resolve issues quickly. Communication was excellent as I was regularly updated on the progress of my tickets.
Your IT was proactive and very quickly provided me with options to allow employees to work from home with access to our network.
I would say in summary Your IT’s service was excellent during this period. Thank you all, I really do appreciate this.Our organisation transitioned to home working quickly in March with the support of Your IT Department in setting up our users with remote access. We have received good support, expectations were set on anticipated delivery time on open tickets and we always felt that those times were bettered.
On the whole our team has been happy with the support provided and we are in a good position to utilise home working if the need arises in the future.Just a quick note to say thank you to you and your team for the support over the last few weeks. Being honest I was worried going into the WFH situation that one area we would struggle in would be IT and general comms, but the processes, tech and software you’ve helped us put into place have coped well so far, touch wood! Had a full team catch up today and no issues which tells the story.
I highly reccomend Your IT Department,
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