Our overall experience with Syvantis has been very positive. We have found Syvantis to be knowledgeable, excellent at problem solving and eager to assist with improving efficiencies. Syvantis responds to our questions timely and understands our increased sensitivity during peak accounting periods. While Syvantis may not know the answers to all our questions immediately, they perform any research needed to provide a response. Lastly, and most importantly, the people at Syvantis deliver excellent customer service!

We needed a partner who can be our go-to for a lot of our GP questions. That same partner needed to be someone who can provide options for fixes or enhancements to our system. Our previous solution was not as reliable and my PO team would occasionally be down completely for various issues. We needed someone who could look at our environment and provide new ways of doing things.
For those questions requiring GP knowledge beyond account management, we needed a team who can step in and support our GP users.
We also needed a partner who is not afraid to communicate progress on projects, even if it included a wrong approach we may be using or bad news.
All of these reasons are why we chose Syvantis. Our previous provider would work on “rogue” projects without my knowledge, not communicate on progress, or just be content with the system working as-is and not providing options on how we can do things better. That is not the case with Syvantis.

Finding a partner that handles the integrations and implementation is the easy part, but finding a partner that understands how your business works and goes above and beyond to continue to improve your business practices is a challenge. Syvantis has consistently helped us improve our system over time by leveraging technology to simply manage our complex entities. Their communication is effective and consistent and we would highly recommend their services.

I have worked with Syvantis over the past 10 years through all the stages of advancing our software. They have helped us transition to SharePoint, which allows our team to have secure access to our email and files while working remotely. Syvantis has worked collectively with us in creating efficiencies within our Microsoft Dynamics Great Plains accounting software including the implementation of the Project Accounting Module which they structured to meet our needs.
If you are looking for a talented team, that is always willing to help and wants what is best for your organization, Syvantis is the one to contact. They will take the time to dream with you to figure out what is best for your organization while staying within your budget. Their ability to walk you through any project with as little or as much direction as you need during the hours that work best for your schedule shows how amazing their customer service is. Syvantis lives true to their mission, they truly make a difference in the success of their clients!

Brown Tape Products has been a customer of Syvantis for more than a decade. We could not be happier with the way we are treated by staff who genuinely seem to care about our success. I would highly recommend their services, and I am glad that I choose them from among all the providers that I looked at. The feeling of "family" was present from the very first meeting. I have never felt like a number. It was a win-win from the beginning.

Our experience with Syvantis has been very positive. Syvantis is providing us with great support to satisfy our needs utilizing different tools available to us. I recommend Syvantis mainly because of the reliability and their professionalism. In my organization accounting department is very small, so if one of us has technical issues we all feel the consequences of that, and that is when Syvantis comes in place. We have had several technical issues when one of us got locked out or not able to continue working, but we know that when we reach out to Syvantis we will receive professional assistance very fast and we will be able to continue with our daily work.