- Description:
- ZEN IT Support is helping businesses with their needs of IT support in Sydney for more than 18 years now. ZEN was established in 1996 by Vaughan Wickham and Tony Davidson. Their objective was to serve small to medium sized businesses that needed professional network management services, but didn’t have an IT person on staff.SMB
- Services:
- Networking & Wi-Fi, Managed IT, IT Consulting, Cybersecurity, Backup & Recovery
- Partnerships:
- StorageCraft, Microsoft, Dell
- HQ:
- Gordon, Australia
- Tel:
- 1300 93 94 95
- Website:
- Visit Website
“ZEN is involved with our company for 4 years now and I can recommend them to anyone. During these 4 years we have worked together and have migrated from an unstable network + stand-alone environment to a robust, stable, safe and secure network that includes our branches interstate and will soon include overseas offices. From quite a lot of their input at the start we now hardly see them anymore as everything works, as it should. If there is an issue: they are just one phone call or email away and as they have implemented practical solutions in the past, they can now sort out most of these issues remotely. We are experiencing hardly any down time.
The support agreements we have with ZEN meet our support requirements perfectly. When we needed ZEN’s support less, they actually reminded us that we should review the agreement. So, also commercially we feel we have made the right choice with ZEN.”“We run both PCs and Macs, and we used to have so much trouble getting our e-mail to work across both platforms. The ‘solution’ always seemed to be ‘buy more, buy more’ and it didn’t even work. A business colleague recommended that we try ZEN. They solved our email problem – they got it right first time, and the approach they took was exceptional value.
We publish weekly newspapers, and network crashes can be a disaster. ZEN has created a very robust network for us. That was over 3 years ago, and we have never looked back.”
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