- Description:
- While other managed IT services providers focus on completing tickets with their IT support, we take a metrics-driven approach that delivers greater transparency into your IT operation.
We focus on data, not conjecture, to review and address ticket resolutions, application availability, cost reductions, utilization, user experience, and much more. That focus on tangible factors delivers measurable results to accelerate your business growth.
We do all this for one guaranteed, fixed cost, so there are no surprises with your monthly invoice. We also offer flexible solutions designed to work within client budgets, while still delivering world-class services.
Our 98% customer satisfaction rating stems from our commitment to delivering an exceptional customer experience. It’s... also why Channel Futures routinely recognizes IntermixIT as a world-class managed IT services provider.
Let us drive your IT success.15+ SMB SME- Services:
- VoIP, Cloud Migration, Cybersecurity, Modern Workplace, Data Storage... and 11 more
- Partnerships:
- WatchGuard, Barracuda, Bitdefender, Cisco, Cylance, +9 […]
- HQ:
-
Harrisburg, United States
Branches: King of Prussia - Tel:
- 717-914-0102
- Website:
- Visit Website
Back in November of 2014, TFEC began their relationship with IntermixIT. After several attempts of trying to find an IT vendor who would accommodate and prioritize a smaller organization, TFEC had finally found a match. From day 1, IntermixIT has treated TFEC as if we were their only client. They have revolutionized the way we process, protect and distribute or data both internally among staff as well as externally among our clients. They have kept our organization in front of every foreseeable issue which could arise in today information technology universe. TFEC is almost 100% cloud-based thanks to the consistent way IntermixIT reviews what we do and recommends suggestions for always moving forward. For a smaller organization, who cannot afford a full-time IT Director, IntermixIT has been a shining light as our organization fully entrusts them with the protection of our data.
IntermixIT is an incredible resource for me and my organization. They are a thought leader and provide much needed daily support.
Tyler France was very helpful in resolving my computer issue, and he was very professional and polite to deal with.
5 stars all around. Any time I need assistance with technology these guys are there to help. Chris and Tyler have gone out of their way many times to help us make sure things are running smoothly!!!
I’ve worked with numerous IT companies throughout my career in nonprofits and by far, IntermixIT is the best IT company I’ve ever worked with. They are highly responsive and work to resolve any issue quickly and efficiently. Every staff member we’ve dealt with is courteous and highly professional. When we needed to transition all staff to work remotely in March 2020, IntermixIT worked with us to make sure the transition was smooth and seamless. On an annual basis, we’re helping thousands of community members with a variety of critical social and human services and we could not do the work we do without IntermixIT.
IntermixIT is a great group of people to work with. They are always willing to work through our firm's issues with speed and accuracy. Great customer service skills and knowledge.
We have been using IntermixIT for several years for all of our technology support and upgrades. We have found their services to be professional, prompt, and a great value. They have helped us with everything from router and network establishment to audio/visual presentation. Even though their response time has been phenomenal, the addition to their remote support services has saved us additional time and money. I would recommend IntermixIT for anyone looking to improve their technology experience.
We recently engaged IntermixIT to upgrade our network – From their discovery process – to implementation – to support after the upgrade – The team at IntermixIT has delivered beyond our expectations. Their technical aptitude without talking ‘tech’ and their timely response to our needs has been impressive. I most certainly recommend IntermixIT!
Over the years IntermixIT has kept our server running at optimal levels, always has an answer for any technical issues we encounter, and provides education and recommendations for staying current with technology trends. I’m glad we rely on IntermixIT for our technology needs.
After meeting with IntermixIT and discussing the technology goals for our organization they performed a no cost network assessment which gave them the ability to understand our infrastructure. After careful review of the results, they provided a seamless process and solution to meet our goals and expectations. Currently, we now have a reliable resource at our fingertips to provide us with the support we need to keep our network running smoothly. Also, we no longer need to manually keep tabs on our backups as this process is fully automated.
IntermixIT was sensitive to our budget and technology needs. They took the time to understand our previous situation and took the ball and ran. They were able to accomplish a project in a matter of weeks that had yet to be completed 18 months prior. Costs are always a concern, however, in the long run you get what you pay for & data is not replaceable when lost!
A couple of years back we were utilizing a part time one man I.T. show, who supported us when it was most convenient for him rather than for our company. He had a 48 hour response time to get back to us and then took additional time to find and rectify the issue. Every minute that our systems were down our business suffered a significant potential for loss.
When making a decision to purchase something, remember you get what you pay for. We don’t have the an endless budget for I.T. services, however, we can’t afford to not have our systems up and running at all times. IntermixIT proved to have the quality of service we were looking for!
Dataprise talked me through disconnecting the firewall, left me very detailed instructions on Notepad on how to reconnect and reset the internet […] Read More
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