Encore Technology Group

Encore Technology Group
29 years. A long time in the life of a business, but even longer when considering the advancements in technology over the same period. Around the time Encore was founded as Computer Software Innovations, Inc. (CSI), the Internet was in its infancy, PC’s were a bit of a novelty, and the Hubble Space Telescope had just launched into orbit.

Since that time, technology has become a transformational force in not only how companies operate, but also in how employees connect. From our founding in 1989 as CSI through the transition to Encore in 2013, our team of technology enthusiasts have shepherded schools and businesses through these changes while collaborating to deliver solutions that make our clients’ lives better.

As a company, we have grown, taking a client-focused
... approach to adding primary service areas that allow us to deliver smart, integrated technology systems. Today, Encore serves clients of all sizes across the greater Southeast region, from North Carolina and South Carolina to Virginia, West Virginia, Tennessee, Georgia and beyond. A forward-thinking company who believes roots and proven performance are key to ongoing growth, Encore is proud of the long-term client relationships we’ve built.

If you are looking for a true technology and security partner who can add incremental value to your team, reach out. We would love to get to know your business.

10+ SME LE upGrowth Microsoft 100

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Greenville, United States
Branches: Duluth and 3 more

Encore Technology Group Reviews

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I have worked with many companies in my 20 years as a technology director. The task I put in front of Encore was daunting to say the least, given my timeline. From the initial phone meeting, through installation, the team has been nothing short of incredible. Their commitment and attention to our project sometimes made it seem as if we were their only customer, which I assure you we are not. Since installation, the level of service has not diminished, and that is why I would recommend them, without hesitation, as they have proved to be one of the best companies that I have worked with in those 20 years that I referenced earlier!

Scott Kiser, Director of Technology
Wise County Public Schools

I have been working with Encore since I arrived at SMC 5 years ago. The vendors that I was familiar with in my previous job could not compete with Encore’s competitive pricing and top-notch customer service. They have helped SMC transition to more streamlined hardware, increased uptime and overall better customer satisfaction with our networking environment. We appreciate the dedication that Encore has shown our institution and will continue to partner with them for years to come!

Trey Arrington, VP Operations
Spartanburg Methodist College

We had to consolidate our voice communication into one simple solution in order to use the limited resources of our district effectively. From a financial standpoint, we saw the savings would be huge — we would be cutting our phone bill in half yet be getting dozens of additional features. From a service perspective, Encore had already proven themselves better than anyone else.

Julie Barfield, Coordinator of Technology
Fairfield County School District

Encore was extremely helpful. They worked with us to determine what handsets we needed and document how calls would be routed. They also helped us integrate our old analog intercom system with Encore CloudVoice. Everything went well. Encore had pre-configured everything before they even arrived on site. In just a couple of days everything was up and running.

Ben Childs - Chief Financial Officer and Director of Technology
Elbert County School District

Encore CloudVoice has significantly improved communication and collaboration among students, faculty, and staff — which is tangible progress in our goal of creating a unified community. It has also fueled progress in our core education mission by providing significant cost savings that we are investing in instructional technologies and other key needs.

Robby Walters, Director of IT
Isothermal Community College

Cost and experience with the vendor were important factors in selecting Encore. Other options required a large, non-reimbursable capital investment and Encore offered a more complete solution.
Together we have realized the vision I had for Thomasville Schools by providing the best technology in the state of North Carolina to students, teachers, and staff. Encore is a responsive, always dependable organization and a trusted partner.

Mike Ingram, Director of Technology
Thomasville City Schools

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