“As a long-standing client of Techvera, I am deeply disappointed by the way our recent account closure was handled. Despite years of partnership, the resolution process was unnecessarily drawn out and required escalation to the BBB to receive basic clarity and service termination. The lack of responsiveness and accountability caused significant inconvenience to our law firm, and the experience fell well below the standard of professionalism we expected. I would not recommend Techvera to other businesses seeking reliable, transparent IT services.”

“Before flat rate IT, we would try everything we could to fix a problem and everyone in the building would be frustrated. After switching, we just pick up our phones and press the Techvera button to speak with the help desk immediately. Or we can put in a service ticket from any workstation and include a screenshot of any error or virus message we may see. You being able to remote in and fix most problems within minutes is priceless to us. Flat rate IT was attractive because I knew it would elevate our service. Our phones are now VOIP that were installed by Techvera and our Frontier bill was cut in half. Reese and Justin and all the staff at Techvera are so helpful and friendly. If they can’t fix something over the remote they are in our office so quickly. I’m so glad I made the decision to go to this level of service.”

“I like that our IT is always being managed instead of the fix it after it’s broken approach. Wonderful company! Great employees! Couldn’t be happier with our service.”

“We appreciate your prompt solutions [and] fast answer to our problems. Wonderful service. Thank you so much.”