- Description:
- Technology is a double edged sword: it can give rise to a more profitable, efficient and successful organization, or it can present even more problems and chip away at your resources. As a result, businesses in and around Billings, Helena, Miles City, Butte, Bozeman, Glendive, Havre, Livingston, Great Falls, and Missoula turn to us for the installation and technology support that their businesses require.SMB
- Services:
- VoIP, Cybersecurity, Email Security, Hosted Exchange, IT Consulting... and 7 more
- Partnerships:
- Trend Micro, SonicWall, Microsoft, Dell, ConnectWise, +1 […]
- HQ:
-
Billings, United States
Branches: Miles City and 1 more - Tel:
- 406-252-1872
- Website:
- Visit Website
“DIS is super easy to work with compared to our past IT experiences. I have had them do special projects for us that I wouldn’t attempt to ask our prior people for. The staff is professional and helpful, whether they are onsite or on the telephone. It makes it nice to not dread the telephone call. We are super happy with everything we have had DIS do for us. The DIS staff are very knowledgeable and are very willing to help with whatever needs we have.”
“Over the years I have dealt with more than a few IT support companies and was extremely skeptical about DIS due to past experience. Since DIS has become our provider everything has changed. FINALLY, an IT service company that does the following: First and foremost, the DIS team does what they say they will do. They always follow through. The techs are smart, kind and eager to help, not to mention the patience they have with all of us. The advice given by Garrett is good sound advice that makes sense, not just for the moment but for the future. DIS has gone above and beyond to provide Mineral County with excellent service that is far above any other IT service I have experienced to date. I am 100% satisfied with the service provided by DIS. DIS has been extremely patient with us and I can’t think of anything they could have done or could do differently for Mineral County.
The only other comment that I have is that the above is my honest opinion and every concern I had has been totally addressed. I trust Garrett, Josh, Lisa, Nathan and C.J. completely. Erin is a delight in every way. Thank you for providing excellent service to Mineral County.”“I'm SO glad I finally ditched my old computer "experts" and hired DIS Technologies. Wow, what a difference in service! Now our computers work the way they're supposed to and we aren't constantly plagued by frustrating problems. I highly recommend you call DIS today!”
“The service is exceptional and the staff is always friendly, accommodating and very patient. We have never regretted having DIS Technologies take over our IT Support and Services.. It’s one of the best decisions we ever made and the money is well spent, as it eliminates staff frustrations of being down or having problems due to waiting for someone in-house to be able to respond. DIS responds immediately to correct any and all problems. Keep up the great work!!!”
“I have worked with DIS Technologies since I arrived here at Billings Clinic four years ago. I would like you to know that I have been very impressed with your operations and your willingness to deliver the best customer service. I have always been extremely satisfied with your response times, attention to care and detail and your genuine concern for me as a client. Thank you!
I know that any of my staff of over 130 people can call DIS for support and they will get the help they need. I want to specifically address an example of excellent customer service that occurred recently. One of my staff members called for assistance on a Saturday morning. Your team responded to her concerns within seconds and she was able to complete her work.
Most people would be shocked with that level of commitment…from my perspective, that is the level of service we receive every day from DIS. Please know that I will highly recommend DIS Technologies to anyone without hesitation. I am very satisfied with the capabilities and responsibilities of the company and am exploring ways to expand our use of the services provided by DIS.
Please feel free to have anyone contact me directly for a reference if they want to learn more about an excellent partner.”“DIS has been our saving grace. We are very pleased with all of their help and feel relief at knowing everything is backed up off site. Thank you so much for all you have done and are continuing to do.”
“DIS has been our saving grace. We are very pleased with all of their help and feel relief at knowing everything is backed up off site. Thank you so much for all you have done and are continuing to do.”
“The City of Miles City has contracted with DIS Technologies for a year and a half. Before their services, the City Server was not backing up. No one was monitoring the process, so it had not backed up for months. Anytime we need a computer upgraded or worked on, they net-op in and assist us or they just do it for us.
Last year during the budget process, my computer stopped working. I received a computer within two days, Garret did a net-op on my new computer and had my old information and files on the new computer within a day. That is the best turn-around I have ever had for a crashed hard drive.
When City Hall was having a new heating/air conditioning unit installed, DIS called and said the server was warning them that the server temperature was close to freezing. They called us and we discovered the contractors were leaving the door close to the server room open causing the temperature to drop. We asked them to close the door as they came and went and problem solved.
The City has a staff of about 80 and probably half of us rely on DIS for monitoring back-up and trouble shooting for us. The Auditors no longer find exception with the City concerning off-site storage of information. The Resolutions and Ordinances are available for the Public to review with City Silo.
DIS comes with a high recommendation from the City of Miles City and myself, Becky Stanton, City Clerk. Please don’t hesitate to contact me with any questions or concerns.”“DIS Technologies has been a trusted business partner for more than 10 years. In the medical industry, quick, reliable access to our medical information and strict confidentiality are critical factors. DIS has provided just that. They've been very easy to work with. I have an excellent comfort level and rapport with them. It's great to know they're just a phone call away.”
“I've contacted XL for IT support with various issues and assorted software and apps, throughout the workday and off hours. They have consistently been […] Read More
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