“Having great IT in an agency is crucial, especially for us at Handy, because we are an agency that works with foster care youth. Having that extra protection, that extra layer where we know that we will not get corrupted files or a data breach, is very important for us. On the flip side, you also have our financials, so it is very important for us to have that extra level of security and assistance. What stood out early on working with WheelHouse IT was their willingness to assist. If there was a need for the agency, it was a quick phone call. They picked up quickly. They were able to jump in and assist. We recently moved from one building to the next, and WheelHouse IT literally moved us from a one story building to a four story building, connecting every single thing that you can imagine in the new building and providing further assistance when it came to our conference rooms. They provide a level of service for clients that I don't think I've seen elsewhere, where they walk alongside you. The biggest impact working with WheelHouse IT has been making sure that the agency is safer. I would recommend WheelHouse IT in a heartbeat. You're not working with just an IT consulting company, you're working with a whole different team that will become part of your team.”

“We went from an in-house operating system to a cloud provider for our operating platform. We thought it was a good idea to get some additional help: to launch Teams, to get the servers off site and into the cloud, and to bring us into the next generation. We wanted to get ahead of the curve. WheelHouse IT is able to bring us to the next level, to use all the platforms that Microsoft offers and to bring us up to speed with what's going on. WheelHouse IT helps us with trends in the market, trends in what's going on in the IT world, consults with us on major projects, where to invest, what not to invest in. They help consult on moves and relocations, and when our full-time IT person is not in the house, they become our backup source. There's a bi-weekly meeting with us that talks about trends in the market and what's happening in the industry. We feel like we've accomplished what we wanted and they're there for us when we need. We would refer WheelHouse IT to any one of our existing clients. They are a reliable partner that we expect to be partners with for a long time in the future.”

“I feel like I have that one-on-one relationship with WheelHouse IT like I've never seen before with any other IT vendor. I actually was with a vendor that really just had plain IT services, so there really wasn't a managed IT function. I wanted somebody that would help me with protection and long-term goals. Not just an IT vendor, but a business partner. There weren't many IT companies in the arena that I was searching in that really had a healthcare focus. It was honestly in those initial conversations with the WheelHouse IT team that I realized these guys know healthcare, and I think that that to me really led my decision. Managed IT Services is almost like having an IT person within your four walls. They can work with your staff, they can work one-on-one, but they make sure that everything from soup to nuts is done IT-wise. They have kept us up to compliance needs and metrics. They've also assisted with our cyber policies to ensure that we meet the restrictions and the needs of the cyber policies. I would say response time is above and beyond what anybody would expect. I would recommend them, and I do now 100% of the time.”

“Now that we have WheelHouse IT at our side, I sleep much better at night. The work that we do for government agencies requires a high level of security. There are very sensitive pieces of information that we transmit, both internally and externally. Our network infrastructure here at Volmar was outdated. We had a number of attacks on both our email server and our network server. We decided to go with WheelHouse IT because we believe that they understood the nature of our business and the needs of our business better than their competitors. WheelHouse IT crafted a solution that was efficient, cost-effective, and able to be executed with minimal disruption to our business. I know that I have a trusted IT provider, and I know that WheelHouse IT has my back. I'd absolutely recommend WheelHouse IT. WheelHouse IT understood Volmar's business and its infrastructure and software needs incredibly well, and their post-engagement response and support have been exemplary.”