“I would absolutely recommend BCN… the breadth of their skill set and knowledge… makes them stand out”

“Time efficiency is one of the biggest wins for us. We have saved hundreds of hours across the business.”

“Having re-imagined our technology function and matured our IT Service Management to a hybrid support model with BCN, our focus shifted to value delivery. Automating repetitive and mundane tasks has allowed the technology function to focus on delivering business value and differentiation rather than just BAU support delivery.”

“One of the challenges of adopting SPC, and SPC tools, has always been the production of charts and the collection of data. EasySPC completely automates and enables your data to be available in real time. No one needs to spend their day re-entering data that already exists in their organisations.”

“The experience of working with BCN has been fantastic. In all honesty, we've moved really quickly. They've been really good, really flexible, dealt with the pressure and delivered a first class service.”

“EasySPC is aptly named. It's a useful and simple tool to use. There are a lot of calculations and formulas behind these charts that are very difficult to visualise. EasySPC makes that smooth.”

“One of the key strengths with BCN is that they really understand what we’re trying to do. It’s very much a tailored experience of support and guidance that gives us a range of experts to get through every challenge. Our C Suite always talk about BCN being an extension of our own technology team”

“The expert knowledge, professionalism, and continual drive from BCN, truly laid the foundations for the success of the migration project. BCN provided confidence, proactively addressing any issues that arose along the way. They were always on hand to offer solutions and support, ensuring the project stayed on track and met its objectives.”

“One of the biggest challenges we faced was with our Power BI dashboards. A lot of our reports were outdated and not very dynamic, which didn’t fit our business needs. BCN worked with us collaboratively, taking the time to understand all the pain points, and bringing us up to date with the new technologies within Power BI.”

“We decided to work with BCN because they gave us exactly what we wanted. Many of the MSPs we talked to were keen to push us into an over-engineered, expensive infrastructure that simply wasn’t needed. BCN were pragmatic, they understood us, came up with a great solution, and implemented it smoothly.”

“This solution gives us the flexibility we need to achieve the major digital projects ahead of us. We are now able to change priorities and phasing of these projects and easily have the infrastructure keep pace with us. Ultimately, we’re aiming to empower our dev teams and give them more ownership of the infrastructures and resources that they need to deliver the project they're working on. We know we’re going to be able to make any infrastructure adjustments that are required really easily, because we’ve got a great strategy and a great platform to build on top of.”

“The implemented solution has provided Southway with extensive options for our Infrastructure team, giving us granular control of what we spend and when we spend it.”

“Moving to a cloud-based email facility has been a positive step forward for us. The Office 365 package provides us with a large part of our software and communications needs and gives us flexibility with easy remote access.”

“One of the joys of this project was having BCN Group on site on a regular basis which allowed for us to implement functionality straight away and receive immediate feedback from key users like project managers and directors. This made it possible to continually improve the design as we went along and develop a system specifically to our needs.”

“BCN have been fantastic – we have a great relationship with them.”

“We’ve recently migrated over from an on-site server to the cloud and BCN made it a seamless process and was always on hand to sort out any teething problems immediately making the whole process really easy.”

“MCM’s move to a virtual desktop environment was extremely well supported by BCN from start to finish. They initially helped us to identify the best supplier, both from a technical and cost point of view, and then managed the proof of concept phase. Once this had been successfully completed, they project managed the migration to the virtual environment. This was a hugely important and challenging project for MCM, both in terms of IT infrastructure, and in terms of changes to working practices for our staff. BCN kept us informed and supported at all stages, and the migration took place seamlessly as programmed. The results have been transformational in terms of how we have run our business in the light of the changed environment post Covid.”

“We are happy to have been a longstanding client of BCN's – our 15-year partnership speaks for itself. BCN services the charity’s needs in a professional manner, and their expertise, responsiveness, and ability to problem-solve have been invaluable in ensuring the smooth operation of the charity.”

“A real strength is the ease of use; it is 10 times easier than anything else. On likelihood to recommend it’s a 10/10 – and I never say 10!”

“BCN has proved a very good fit for Age NI’s IT needs. A very capable, forward looking, customer orientated, responsive firm. Overall BCN have been a pleasure to deal with.”

“BCN have been integral to our Power BI launch. At all levels, they have been informed, insightful, friendly and proactive; always available to answer a question or provide a quick solution. They have shown great awareness in pitching their advice to the technical knowledge of their customer and making our transition to cloud-based reporting as pain free as possible.”

“We are now saving in excess of 300 man hours per year!”

“We’d started to experience small but reoccurring glitches with sales and stock control systems. BCN reconfigured the mapping and housing of these business-critical software’s to eliminate problem issues whilst also enhancing the performance of these applications”

“Power BI presents engaging visualisations across multiple platforms and fits with our cloud first strategy, enabling staff and partners to access information from any connected device, with a low TCO. It’s been a real game-changer for us. It’s being used daily, on an operational level to manage performance around activity, finances, HR, theatres, outpatient and A&E.”

“BCN Group have delivered exactly as they said they would. They were very professional, they have the right talent to do the job, they understand the Microsoft product set very well and they brought their experience to the project ensuring a successful delivery.”

“The subtle things that really make a difference are actually the changes in colour in identifying special cause variation. We had other systems in place that technically had the upper and lower limits of a SPC chart, but it wasn’t as intuitive or easy to use.”

“BCN’s cyber security support exceeded our expectations. With their help we were able to launch in the UK on solid foundations and start pursuing growth earlier than anticipated.”

“EasySPC was very intuitive and easy to use and conforming with national methodology such as Making Data Count (MDC). Straight from the outset, EasySPC stood out as a really useful tool and delivered everything we needed.”

“As a trusted advisor to the organisation, BCN now act as a key influencer to our IT strategy. They help us establish a level of confident business assurance, always being responsible, knowledgeable and very responsive.”

“The discovery phase gave us huge reassurance that we had chosen the right partner to work with, and significantly de-risked the development and implementation because we could see where the challenges were from the outset.”

“A scary 141 hours of staff time or 19 staff each day would be theoretically required just to produce the scale of the solution we now have at the moment.”

“The prototype was exactly how I envisaged it. It's an absolute game-changer for us. We're no longer reliant on our core systems team having to constantly make changes to our core systems in terms of bed complement.”

“We needed the solution to give us clear measures to the capacity and demand tracker but for it to be presented in a format so we can easily see where the pressure in the system is before it exceeds capacity. BCN also helped us to develop an automated daily briefing report for senior managers who are busier than ever due to Covid-19 so they can address urgent issues quickly. This simply did not exist before and is now guiding our decision-making process, putting us in a far better position to keep services running smoothly. It has really improved communication and conversations across the board.”

“The introduction of an outsourced partner was a big decision for us but since BCN Group have been involved it has taken a lot of the day to day issues off the desk of our ICT Technician and resulted in me being able to deal with KPI’s. The additional support and the guidance they provide our ICT Technician has also seen him progress and develop further which is of a real benefit to us”

“BCN have been integral to our Power BI launch. At all levels, they have been informed, insightful, friendly and proactive; always available to answer a question or provide a quick solution. They have shown great awareness in pitching their advice to the technical knowledge of their customer and making our transition to cloud-based reporting as pain free as possible.”

“BCN executed exactly as we expected, in a really engaging, iterative and frankly skillful way.”

“Everybody who turned up on site and worked off-site was very professional. BCN had the foresight to schedule in advance work that would impact and disrupt business operations, completing work out-of-hours if necessary.”

“We’ve got a great working relationship with BCN Group – I don’t think that I’ve worked with a better supplier in a very, very long time of doing this sort of development work – I’m really pleased with what we are doing.”

“BCN Group have delivered exactly as they said they would. They were very professional, they have the right talent to do the job, they understand the Microsoft product set very well and they brought their experience to the project ensuring a successful delivery.”

“As a trusted advisor to the organisation, BCN now act as a key influencer to our IT strategy. They help us establish a level of confident business assurance, always being responsible, knowledgeable and very responsive.”

“The introduction of an outsourced partner was a big decision for us but since BCN Group have been involved it has taken a lot of the day to day issues off the desk of our ICT Technician and resulted in me being able to deal with KPI’s.
The additional support and the guidance they provide our ICT Technician has also seen him progress and develop further which is of a real benefit to us.”