- Description:
- Transparent Solutions was founded in 1999 by Andrew Lawrence, a Microsoft Certified Systems Engineer (MCSE). After nearly two decades of working in the IT field, Andrew recognized a pattern among companies without a dedicated support service. When a system crashed or something broke, a high-priced technician would come in to fix it, leaving the company with a sky-high bill and no idea how to prevent the problem from reoccurring. Recognizing the need for an alternative to these expensive emergency services, Andrew founded Transparent, basing his business model on comprehensive, proactive IT support at a flat-rate monthly fee.25+ SMB
- Services:
- Virtualization, Cybersecurity, GCP, Hosted Exchange, Hyper-convergence... and 8 more
- Partnerships:
- Sophos, Microsoft, Meraki, Lenovo, Huntress, +4 […]
- HQ:
-
Burnaby, Canada
Branches: Vancouver - Tel:
- 604-628-6961
- Website:
- Visit Website
“Until we discovered Transparent Solutions, we were experiencing all sorts of computer problems at home and at work. It was frustrating, and the issues often went unresolved. Since contacting Transparent Solutions, our computers at home connect with the computers of our university-aged students when they return; and we have a networked office.
Transparent Solutions has built two machines for us that, for the price, are more powerful than anything we could find online or in stores. They far exceed the original specifications — and that’s not all.
For a very modest price, Transparent Solutions continues to resolve ongoing problems — both those we create and those caused by hardware or software. Sometimes, a quick phone call or email is all it takes. What a relief! Our frustration levels have dropped significantly, and we’re saving money, time, and mental energy. My family and office staff recommend Transparent Solutions without hesitation.”“The reliable operation of our network has become critical to continued success of North/South Consultants meeting our clients needs. We considered hiring a full time systems administrator to manage our network, and turned to Transparent Solutions for advice. They proposed to manage and monitor our network remotely, as well as provide help desk support for a fraction of the cost of hiring a full time employee. Transparent Solutions won our business not only because of their excellent value, but because they have consistently proven their expertise. We are now totally confident that our network is reliable, secure, and properly managed.”
“Before outsourcing our IT to Transparent Solutions we suffered a number of problems and outages with our system from so called experts in networking. We have three locations connecting to our main office with our whole system dependant on POS (point of sale). Being live at all times is crucial to our business and operations as well as our bottom line. After commissioning Transparent Solutions to restructure our system it was within no time we were back consistently online. Their regular monitoring sources any potential system problems before, not after they happen. We find that they are easy and willing to work with us to develop our systems for the future. I personally recommend Transparent Solutions and would suggest that if you require more details, to feel free and call me.”
“We started using Transparent Solutions for our IT needs in the fall of 2007. Since then I have found that my IT headaches have vanished. If I have a problem, I usually find out about it after the fact while I am reading their monthly report. Transparent Solutions is very quick to respond to any problems that arise and has made a number of helpful suggestions to make my company run much smoother. Their offsite backup feature is just one of them. I would not hesitate to recommend Transparent to any company who is looking for a top notch IT partner.”
“Our collaboration with Adastra felt like a true partnership. They were flexible, quick to solve problems, and consistently produced creative solutions, no matter the challenge.” Read More
Managed Service Providers near Burnaby
-
We’re not just a managed service provider. We are a supercharging, no-holds-barred, elite crew of technology superheroes laser-focused on nothing less than the pure, unadulterated success of your … More
-
At Microserve, we provide comprehensive IT offerings through a wide range of solutions and services. We recognize that technology and the requirements of organizations are constantly changing, and we … More
-
Since 2001, Dyrand Systems has provided IT support to companies in Canada, freeing up our clients to focus on the success of their business. The fact is, most people only really think about IT when … More
View Map of MSPs near Vancouver
Rate & review
Request a quote from:

Transparent Solutions Reviews
Write a Review