“We were looking to choose the right Customer Service System for our business which would allow us collate all of our customer data, received via all channels, in the one place. We engaged with Aspira to work on our discovery phase to define our problem statement, gap analysis and requirements to be reported back in a discovery document enabling us to review potential systems. From the initial demo of a potential system, all through the workshops and the final document delivered Aspira were very committed throughout and helped us get to our end goal of choosing the right system for our business.”

“We engaged with the Aspira Scheduling team in 2019 to assist us in developing complex design schedules from detailed technical statements of work. The design schedules need to cover all elements of the design involvement in our capital expenditure projects and the design has to be scheduled & sequenced to meet construction dates. The schedules are critical as they are used for resource information, fee estimates and Key Performance Indicator reporting. Projects can have numerous design inputs such as substations, underground cables, overhead lines, station control systems, civil and power system studies, so schedules can be quite complex and expert knowledge is needed in order to create a schedule. Aspira didn’t have this knowledge but they took it upon themselves to become familiar with our design processes and understand what was meant and what was involved in each task in our design processes. Using that knowledge, along with a library of design schedule templates developed internally, they have been able to deliver exceptional results back to us. They showed great interest and enthusiasm in gaining a full understating of the statements of work in order to produce technically accurate project specific schedules. The Aspira team also worked with our internal team and developed their own methodology and playbook which we now use as the training base for our schedulers. It has been a pleasure to work with their scheduling team.”

“Laya Healthcare has a strong strategic partnership with Aspira for over the past 10 years. They always provide engaging, knowledgeable and dependable I.T Professionals who consistently deliver on our business requirements.”