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IP Integration

IP Integration
Description:
IPI is the UK’s leading digital contact centre specialist, focused on creating intelligent and innovative contact centre solutions that deliver exceptional customer experiences. Founded in 2001, the company supports more than five million customer interactions and 65,000 agents every day.
IPI offers industry-leading contact centre solutions, as well as our own portfolio of applications. IPI solutions – available in the cloud, on-premise or as a managed service – cover every component of the contact centre, from integration, unified communications, networking, workforce optimisation, compliance and security, right up to conversational AI, speech analytics and voice biometrics. IPI also offers a range of consultancy and professional services as well as devOps support, delivered by its highly accredited team of contact centre experts.
25+ SME LE upGrowth ISO 27001

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Services:
Web Development, IaaS, Email Security, DevOps, Data Storage... and 15 more
Partnerships:
VMware, OneSpan, Microsoft, Fortinet, Avaya
HQ:
Reading, United Kingdom
Branches: London and 2 more
Tel:
0118 918 4600
Website:
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IP Integration Reviews

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“Over the years, IPI has become much more than a supplier to us, they are a fully trusted partner with an innovative mindset that is rare in the industry. Their unwavering focus on the contact centre market together with their in-house developer capabilities, means IPI has both the vision and the capabilities to help us realise our digital transformation plans.”

Julian Bond, CIO
Hillarys

“IPI don’t just sell you a product, they work with you to understand goals, propose ideas and solutions and stay within budget.”

James Borne, Associate Director of Group IT
Complete Cover Group Ltd

Advania UK Limited

“Not only has IT Lab [now called Advania] met our expectations around dependability, accountability and performance, but their strategic input and in-depth knowledge of our needs and ways of working has also given us the confidence to move to a cloud-based environment. Consequently, we’re enjoying measurable […] Read More

Graeme Murray, Financial Director
Dunedin LLP

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