- Description:
- Civica (www.civica.com) is a market leader in specialist systems and business process services that help organisations to transform the way they work. Through experienced people who understand service delivery, the Group applies software, managed services and outsourcing to help customers streamline their activities. Civica supplies more than 2,000 organisations in the UK, Australia, New Zealand, Singapore, Canada and the USA, helping our customers to achieve a successful and more cost-efficient way of working.20+ LE Government ISO 27001
Lambeth Council
Flexible resources from Civica OnDemand support the council during the transition period from housing benefit to […]
Hull City Council
Hull City Council partners with Civica to deliver both the daytime contact centre service and the out-of-hours (OOH) […]
- Services:
- Virtualization, Email Security, DevOps, Data Storage, Cybersecurity... and 17 more
- Partnerships:
- Microsoft, Veeam, Amazon, Cisco, VMware
- HQ:
-
London, United Kingdom
Branches: Winnipeg and 12 more - Tel:
- +44 (0) 113 244 1404
- Website:
- Visit Website
“Using the Civica system we have made significant time savings, plus we have much more accurate data, which means fewer queries and errors to fix.”
“The Civica solution’s self-service portal is intuitive — everyone is able to pick it up and use it very easily. It has created efficiencies for employees, managers and the HR team.”
“From the moment we installed the Civica solutions, it was business as usual. We achieved some significant quick wins that made us a role model for the rest of the organisation.”
“Since we implemented OnDemand Digital Mail, we have made significant budget savings, including releasing two full time employees worth of fulfilment time. We use the capacity this created to improve our claims processing and collection rates.”
“Plenham have always had the full support of the Helpdesk, they are always a pleasure to deal with and never make the staff feel uncomfortable in sometimes not knowing what might be quite an obvious easy solution to somebody else.” Read More
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