“Impact always has very prompt response times, suggestions for improved security, and functionality, staff is always friendly!”

“IMPACT delivers on their promises, doesn't tell you something they aren't going to do and are true to their word. They are thorough in their service delivery and since switching to them our entire staff has enjoyed working with them.”

“Our office began working with IMPACT just a few months ago and they have made this transition as smooth as possible. IMPACT works diligently to improve our workspace and resolve our technological needs in a professional and timely manner. We greatly appreciate the IMPACT team!”

“We have been working with Impact Technology Group for over a year now and I don't know how we ever managed without them! The team is extremely responsive, professional and very knowledgeable. They go above and beyond to assist with all of our IT needs.”

“We hired Impact Technology to put all our companies on one platform and set up a phone system that would work across our companies. It was rather complex with a lot of moving parts and they did it seamlessly. The whole team works together to bring the best experience to their clients. They are smart, responsive and professional. I have complete confidence in their ability to accomplish whatever technology needs we have. It was the best decision we could have made for our teams.”

“IMPACT has been a tremendous help in getting me up and running at the Salisbury Area Chamber of Commerce. Working with a new company sometimes presents access challenges, but the team at IMPACT made the transition seamless. Their technicians are very quick to respond. The entire IMPACT team is extremely knowledgeable and professional, I highly recommend their services.”

“In today’s world, the network is everything. When the network is down, you’re down. And you can’t afford to be down. IMPACT gives me a peace of mind. I know that it’s taken care of and that I don’t have to worry about it anymore. It amazes me that a lot of the problems that we have, I’m told about the problem before I even know about it. It’s a total package. Not only are they here to fix our IT problems, they’re also here to steer us in the right direction of what we should be doing to improve our business using the technology that’s out there. Things that I never think about. And what impresses me so much about IMPACT is their ability to pull all of that together to make sure that you’re maximizing your market, and it has worked.”

“IMPACT has a great staff of really bright people. They are all pleasant and helpful when you call and never talk down to you. They respond quickly and get the job done correctly the first time. They even work directly with our software and internet providers when needed which saves me so much time. So glad I went with IMPACT.”

“We use IMPACT for our office IT. Great group of employees to work with. Highly recommend!”

“Our firm has used Impact Technology for over 10 years. They have gotten us through growth spurts, small catastrophes, and just everyday issues. They are there to help me with small problems or major upgrades. It helps to have an IT company that knows your business and your software and can, therefore, understand your needs.”

“IMPACT Technology Group was selected by our new business to provide a new IT installation and ongoing support. When contracting with Impact, a fee quote was developed based on the projected hours needed to complete the transition. For reasons totally out of Impact’s control (i.e. challenges in exiting our prior vendor), the hours involved increased by almost 50%. Impact chose to honor the fixed fee quote, which was going “above and beyond”. In my experience, this is rare in today’s business world, and we are very appreciative of Impact’s business philosophy.

We also recently finished a total new computer installation with Impact Technology Group. Throughout the entire process, from assessing our needs, through pricing, to final installation, the Impact team delivered top quality service and products. Their personnel are professional, highly skilled and very easy to work with. I would not hesitate to recommend them 100%!”

“Now that we have implemented IMPACT's VOIP solutions we no longer have client's complaining about busy signals, we are able to answer more calls which means more revenue! Thumbs UP to IMPACT. Problem Solved!”

“Thanks to partnering with IMPACT not only we have recovered from a ransomware attack but we have been able to focus on our own business productivity. This lead us to our best year yet. We thank the IMPACT team for their support and technology guidance.”