- Description:
- Founded in 2002, Central Texas Technology Solutions is a complete technology solution provider. We are 100% committed to making sure business owners have the most reliable and professional IT service in Central Texas. Our team of talented IT professionals can solve your IT nightmares once and for all.#MSP Select USA
MSP Select USA 2023. Every year, Cloudtango honors the most successful managed service providers. For 2023, our technical analysis focused on business growth, customer satisfaction, and service offerings. By being selected, Central Texas Technology Solutions demonstrated an excellent track record delivering innovative IT services and cloud solutions while exceeding customer expectations.
20+ SMB
- Services:
- VoIP, Backup & Recovery, Cloud Migration, Cybersecurity, Data Storage... and 12 more
- Partnerships:
- Microsoft, Meraki, Kaseya, Dell, Datto, +2 […]
- HQ:
- Georgetown, United States
- Website:
- https://www.cttsonline.com/
- Tel:
- (512) 388-5559
Josh and his team have been so wonderful to me and my company for years. They are trustworthy, honest, and quick to respond. I love that I deal with the same Tech who knows me and my company well. Very rarely, if they can't help me right away, another tech can assist me quickly. I trust their guidance 100%! I have asked for opinions on what to buy (computers, software, etc.) and CTTS is not pushy. Many times, they were able to find me free software that worked great for my needs.
It is nice to be able to call with a problem and have someone remotely log into our computers and fix the problem. This saves a lot of time. I would recommend CTTS to others. Time is valuable, and CTTS takes care of us in a timely manner whether it's fixing problems or providing quotes so we can make decisions quickly. I was also impressed by the way CTTS handled the virus we got last summer. All of our data was backed up and our losses were minimized due to the tools CTTS had put in place to prepare for such an attack. After the attack CTTS helped us add new tools to prevent future attacks and since then we have not had any issues.
After several years with another IT service provider we felt the quality of their service was declining. As we began to research new IT service providers, two of our business associates suggested we contact CTTS. After several meetings with the CTTS team, we decided they were the group for us. The changeover went smoothly, and the CTTS team has implemented several solutions to streamline our processes and keep our systems up and running 24/7. CTTS supports two of our restaurant/bar locations, our law office, our staff members who work from home, and an international business location. CTTS also works diligently as the liaison with our telecommunications and Internet service providers. We make one call, one text or one email to CTTS and they handle everything; one less thing for us to worry about. Their staff is personable, professional, and responsive. We are glad to have CTTS as a business partner.
After several years of service by another IT service provider we recently switched to Central Texas Technology Solutions (CTTS). The change in the professionalism and the level of service has been like night and day. CTTS has been responsive to our issues and their ability to quickly diagnose and correct the problem has been like a breath of fresh air. I genuinely wish we would have discovered their services much sooner.
Josh and his team at CTTS are always so responsive to our questions and needs. While CTTS has grown into a leading tech firm in the Central Texas area we have never felt anything less than their top priority as a customer. Josh and his team see problems and issues through to the finish, keeping us in the loop through the process. I would definitely recommend them to family, friends and business partners without hesitation.
I've known Josh and have used CTTS services for years now. Working as the Finance Director in non-profit organizations, it's always difficult to manage cost with quality. The adage "You get what you pay for" does not apply with CTTS. Josh and his team will work with your budget and not try to oversell you on products you don't need, but will give you the best service and suggest products you thought you could never afford! They are well versed on the latest available services, including free fixes, to make sure you your organization runs smoothly, operates with the latest technology updates and keeps you in the black! Now we are operating our own company offering services to small businesses and non-profits, if they need IT, even if they don't ask, I ask that they give Josh and his team a call!
Prompt responses. Whenever an issue arises, we received prompt attention. Great staff. The staff is always courteous and patient. They never make me feel incompetent. Everyone is always willing to go beyond to get the job done. Accessibility. Whether by email, chat, or phone, someone is always available.
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