Connectability

Connectability
Description:
Connectability has been a trusted partner for businesses in the GTA for 30 years, providing expert managed IT services that keep your technology running smoothly and securely. We are a Managed Service Provider (MSP) with extensive expertise in Cybersecurity, Cloud Solutions, IT Consulting, Data Backup & Recovery, Help Desk Support, and Telephony/VoIP Solutions, ensuring your business is always protected, compliant, and prepared for the future.
30+ SMB upGrowth SOC 2 Type 1
Services:
VoIP, Cybersecurity, Data Storage, Email Security, Hyper-convergence... and 9 more
Partnerships:
Sophos, SentinelOne, Proofpoint, Microsoft, Lenovo, +3 […]
HQ:
Toronto, Canada
Tel:
416-966-3306

Connectability Reviews

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“Connectability is always ready to help whenever you need it. IT issues happen at all hours of the day and the staff at Connectability understand that it is critical to get your IT infrastructure operating for your business hours. They are responsive and available – 24/7. They are willing to work on evenings and weekends to have everything operating properly by 8am Monday morning! Connectability has more knowledge about our infrastructure than anyone else we’ve ever worked with. They are pro-active and keep us updated about the latest technologies and tools. They find solutions to keep our IT infrastructure running optimally during these challenging times of cyber threats and understand our business’s heavy dependence on essential IT infrastructure. Once you partner with Connectability to take care of your Business’s IT needs, you can take a deep breath of relief about having reliable IT infrastructure and optimal performance. If anything detrimental happens, they always have your back.”

Marian Bukal, IT Director
Plastic Dress-Up

“We engaged Connectability early in 2015. We have been very happy so far. The response time is swift and staff are very knowledgeable. I like the way Connectability offers multiple solutions to issues. It makes the decision process easier – who doesn`t want that when it comes to their IT concerns?”

Cathy Matyskiel, Office Manager
MD+A Health Solutions

“Connectability has a team of IT professionals who are always ready to assist. Even if my primary technician is unavailable, I can rely on someone from the team to resolve my IT issues. Connectability goes above and beyond for their clients. Not only do they provide great services, they also offer free resources like webinars, free reports, security tips, and checklists. Connectability is very reliable and responds promptly to my technology issues. With Connectability I get to experience worry-free IT service.”

Shahla Navai, Internal Coordinator
CESAR

“Since Connectability took over our IT, the biggest benefit has been their responsiveness. Working with them feels like having an extension of our own team—someone who not only knows what they’re doing but also guides us through challenges with confidence and expertise. What sets Connectability apart is their proactive approach to minimizing risk. They don’t just react to issues; they help prevent them before they occur. Their efforts to educate our team, like weekly cybersecurity emails and simulated phishing tests, have been invaluable in reducing risks and improving our overall security. We’ve worked with other IT firms in the past, but Connectability is the best fit by far. Their combination of proactive guidance, effective issue resolution, and day-to-day responsiveness makes them an exceptional partner for any business.”

Brian Leon, CEO
Choice Hotels Canada

“As an in-house IT support team, working with Connectability has been invaluable. They provide cybersecurity management and support, so we can focus on app development. Giving us the peace of mind to know our business is secure against the growing number of cyber attacks. Connectability helps us focus on growing our business, and we know they are constantly reviewing the current status of any IT related issues and requests, so we can continue to plan for the long-term needs of our organization. They offer worry-free, responsive support that allows us to stay focused on what we do best. They will be more than a technical resource; they will act as an extension of your business. If you need IT Support or Cybersecurity services for your business, or you want to outsource a component of IT, they can help!”

Harry Lee, IT/Administration Manager
Creative Outdoor InSite Street Media & Focus Media Group Inc.

“As a small business, we don’t have the resources for a full-time IT staff, so having Connectability by our side has been a game-changer. Their team provides responsive and professional technical support exactly when we need it, without the overhead. Since we specialize in manufacturing, it’s crucial for our operations to stay uninterrupted, and Connectability’s local support is always available. They consistently deliver with quick response times and on-site support whenever needed. I’d absolutely recommend them for the value, service quality, and peace of mind they bring.”

Scott Jones, General Manager
KB Components Toronto Inc.

“We are a small, nonprofit arts service organization and Connectability’s IT support services have been of great benefit to our team. They are responsive to our needs, and we always feel comfortable reaching out because we know Connectability will be prompt and helpful in providing an effective solution. They are also proactive in identifying potential areas of improvement and suggesting IT solutions before major issues arise. Their team is professional, reliable and knowledgeable in all areas of IT support. We highly recommend their services.”

Diane Davy, Executive Director
Work in Culture

“The biggest benefit of working with Connectability is that we are no longer dependent on the availability of our small in-house IT infrastructure and support team to have a comfortable feeling that our IT is taken care of. Connectability truly works as an in-house employee would in the sense that we don’t need to go through an SOW process each time we have an initiative: project work is often undertaken as part of their monthly services. Try Connectability if you want to sleep well at night and not worry about your IT support expenses fluctuating every month. The CEO really cares about client satisfaction and is very approachable.”

Michael Issaev, CTO
Patient News

“We've been working with Connectability for almost 5 months now, and have found Ted and his team have been very responsive to our needs and have made some great cost saving suggestions. By ensuring that we have a dedicated technician, the team at Connectabilty is always fully aware of what is happening at our office, and don't need to be briefed every time we encounter an issue.”

Sara Langendoen, Operations Manager
Kim Graham & Associates

“Within weeks of taking over our IT support, Connectability solved the problems that our old provider couldn’t fix, including a VoIP issue that had frustrated us for months. They also identified opportunities to cut software subscription fees and reduce our Internet costs. And, they accomplished this without any loss of efficiency or functionality. We are very pleased with the value they created and the professional service, as they are eager to respond whenever we have questions or issues.”

Matthew Bacchiochi, Vice President
Gavin Management Group

“The team at Connectability has provided our organization with expert IT service for the past nine years. Regardless of the size or complexity of the issue we may be facing, the staff at Connectability respond quickly and are always able to resolve our issues promptly and competently.”

Daniel Schreiber, President
LeoLight Inc.

“My firm switched to Connectability five years ago and it was one of the best decisions we made. Ted and his team are extremely responsive to our needs – however small the problem may be they are always patient and come up with creative solutions. In one instance a key computer was infected with malware late at night and Connectability was in my office first thing the next morning for as long as it took to resolve the issue. We are delighted with the support provided by Ted and his team.”

David Fine, President
Fine Communications Inc.

“It has been a pleasurable experience working with the team from Connectability. We have had some very specific needs for network and communications infrastructure. They provided us with expertise and reliable solutions from the leading edge of technology that have solved many of our problems.
Connectability is responsive in emergency situations. They are diligent and conscientious in addressing outstanding problems until an effective solution is found. As a VAR (Value Added Reseller), Connectability's partnership has been invaluable; their pricing is competitive; their support - priceless.”

Arnold Moore, IT Manager
Elte Carpets & Home

“Connectability has been our most important discovery in the service world that supports the operations of our business. Since 1998, all our Head Office computer systems, both Mac and PC, have relied on the immediate response and expert, cost-effective maintenance of the Connectability team. I can't begin to quantify the savings in our staff time and effort.”

Dr. Barbara C. Eastman, President
The Probyn Group

“Connectability has been my sole source for hardware, networking and consulting services for over ten years now. The company has always been professional, responsive and cost-effective. I highly recommend Connectability to any business organization looking to improve its Information Technology resources.”

James Adessky, C.A., CFO
Murray & Company

“The team at Connectability has provided our organization with expert IT service for the past eight years. Regardless of the size or complexity of the issue we may be facing, the staff at Connectability respond quickly and are always able to resolve our issues promptly and competently. They also provide us with expert advice on new purchases and through their relationships with manufacturers, have been able to put together custom hardware packages that meet our needs in every way.
Our organization appreciates the efforts made by Connectability to explore new products and strategies that might benefit their clients. For example we are now using their Cloud backup solution and have the added comfort of knowing our important files are always retrievable. For expert knowledge and excellent service, Connectability is definitely our number one choice.”

Rae Roebuck, Partner
First Leadership Limited

“As the Executive Director of a non-profit organization, cost is ALWAYS a factor for me when weighing options for any of the external partners that we work with. In the case of our IT services, Willow had some questionable providers in the past, and I have found in working with Connectability over the past few years, that the company and its representatives are knowledgeable, responsive, and sensitive to the fact that we are a charity and are always looking for ways to save money, while at the same time not compromising our data and the systems we use to manage our operations.
We have always been pleased with Connectability’s response time. In fact, the vast majority of time, we are able to reach our technician directly by mobile phone, and even if he isn't immediately available, he returns the call within a reasonable time frame. Overall, Connectability is reliable, prompt and attentive to our needs.”

Jeff Beach, Executive Director
Willow Breast & Hereditary Cancer Support

“My school switched to Connectability about two years ago. As a school, we have some specific needs for network and servers. We had several service providers before we found Connectability. None of them is anywhere close to Connectability’s performance level. The solutions provided are always creative, reliable, effective, secure and cost-effective. Their team has always been responsive, knowledgeable and very attentive to our needs.”

George Zhang, IT Support and Management Associate
Beijing New Oriental Training Inc.

“We have worked with Connectability for nearly 20 years. In that span of time we have never had a problem that Connectability couldn't solve. They are very responsive in crisis situations and we have always been very satisfied with their solutions. We operate outside of standard business hours and Connectability has provided support in evenings, on weekends and even holidays. Their technical support is exceptional and as a reseller of industry standard computer hardware, their prices are very competitive. We consider them an integral part of our organization and continue to rely on them as a provider of support for our mission critical computer infrastructure.”

Marian Bukal, IT Director
DVI Lighting Ltd.

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