Connectability

Connectability
Description:
Connectability has been a trusted partner for businesses in the GTA for 30 years, providing expert managed IT services that keep your technology running smoothly and securely. We are a Managed Service Provider (MSP) with extensive expertise in Cybersecurity, Cloud Solutions, IT Consulting, Data Backup & Recovery, Help Desk Support, and Telephony/VoIP Solutions, ensuring your business is always protected, compliant, and prepared for the future.
30+ SMB SOC 2 Type 1 SOC 2 Type 2

MSP Select Canada 2026. Every year, Cloudtango honors the most successful managed service providers. For 2026, our technical analysis focused on key areas such as cybersecurity, support, infrastructure, and the strategic application of AI to enhance efficiency. Being selected demonstrates Connectability's exceptional capabilities and their ability to exceed customer expectations.

Services:
VoIP, Identity Management, IaaS, Hyper-convergence, Hosted Exchange... and 21 more
Partnerships:
Sophos, SentinelOne, Proofpoint, Microsoft, Lenovo, +3 […]
HQ:
Toronto, Canada
Tel:
416-966-3306

Connectability Reviews

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“Connectability is always ready to help whenever you need it. IT issues happen at all hours of the day and the staff at Connectability understand that it is critical to get your IT infrastructure operating for your business hours. They are responsive and available – 24/7. They are willing to work on evenings and weekends to have everything operating properly by 8am Monday morning! Connectability has more knowledge about our infrastructure than anyone else we’ve ever worked with. They are pro-active and keep us updated about the latest technologies and tools. They find solutions to keep our IT infrastructure running optimally during these challenging times of cyber threats and understand our business’s heavy dependence on essential IT infrastructure. Once you partner with Connectability to take care of your Business’s IT needs, you can take a deep breath of relief about having reliable IT infrastructure and optimal performance. If anything detrimental happens, they always have your back.”

Marian Bukal, IT Director
Plastic Dress-Up

“We engaged Connectability early in 2015. We have been very happy so far. The response time is swift and staff are very knowledgeable. I like the way Connectability offers multiple solutions to issues. It makes the decision process easier – who doesn`t want that when it comes to their IT concerns?”

Cathy Matyskiel, Office Manager
MD+A Health Solutions

“Connectability has a team of IT professionals who are always ready to assist. Even if my primary technician is unavailable, I can rely on someone from the team to resolve my IT issues. Connectability goes above and beyond for their clients. Not only do they provide great services, they also offer free resources like webinars, free reports, security tips, and checklists. Connectability is very reliable and responds promptly to my technology issues. With Connectability I get to experience worry-free IT service.”

Shahla Navai, Internal Coordinator
CESAR

“Since Connectability took over our IT, the biggest benefit has been their responsiveness. Working with them feels like having an extension of our own team—someone who not only knows what they’re doing but also guides us through challenges with confidence and expertise. What sets Connectability apart is their proactive approach to minimizing risk. They don’t just react to issues; they help prevent them before they occur. Their efforts to educate our team, like weekly cybersecurity emails and simulated phishing tests, have been invaluable in reducing risks and improving our overall security. We’ve worked with other IT firms in the past, but Connectability is the best fit by far. Their combination of proactive guidance, effective issue resolution, and day-to-day responsiveness makes them an exceptional partner for any business.”

Brian Leon, CEO
Choice Hotels Canada

“As an in-house IT support team, working with Connectability has been invaluable. They provide cybersecurity management and support, so we can focus on app development. Giving us the peace of mind to know our business is secure against the growing number of cyber attacks. Connectability helps us focus on growing our business, and we know they are constantly reviewing the current status of any IT related issues and requests, so we can continue to plan for the long-term needs of our organization. They offer worry-free, responsive support that allows us to stay focused on what we do best. They will be more than a technical resource; they will act as an extension of your business. If you need IT Support or Cybersecurity services for your business, or you want to outsource a component of IT, they can help!”

Harry Lee, IT/Administration Manager
Creative Outdoor InSite Street Media & Focus Media Group Inc.

“As a small business, we don’t have the resources for a full-time IT staff, so having Connectability by our side has been a game-changer. Their team provides responsive and professional technical support exactly when we need it, without the overhead. Since we specialize in manufacturing, it’s crucial for our operations to stay uninterrupted, and Connectability’s local support is always available. They consistently deliver with quick response times and on-site support whenever needed. I’d absolutely recommend them for the value, service quality, and peace of mind they bring.”

Scott Jones, General Manager
KB Components Toronto Inc.

“We are a small, nonprofit arts service organization and Connectability’s IT support services have been of great benefit to our team. They are responsive to our needs, and we always feel comfortable reaching out because we know Connectability will be prompt and helpful in providing an effective solution. They are also proactive in identifying potential areas of improvement and suggesting IT solutions before major issues arise. Their team is professional, reliable and knowledgeable in all areas of IT support. We highly recommend their services.”

Diane Davy, Executive Director
Work in Culture

“The biggest benefit of working with Connectability is that we are no longer dependent on the availability of our small in-house IT infrastructure and support team to have a comfortable feeling that our IT is taken care of. Connectability truly works as an in-house employee would in the sense that we don’t need to go through an SOW process each time we have an initiative: project work is often undertaken as part of their monthly services. Try Connectability if you want to sleep well at night and not worry about your IT support expenses fluctuating every month. The CEO really cares about client satisfaction and is very approachable.”

Michael Issaev, CTO
Patient News

“We've been working with Connectability for almost 5 months now, and have found Ted and his team have been very responsive to our needs and have made some great cost saving suggestions. By ensuring that we have a dedicated technician, the team at Connectabilty is always fully aware of what is happening at our office, and don't need to be briefed every time we encounter an issue.”

Sara Langendoen, Operations Manager
Kim Graham & Associates

“Within weeks of taking over our IT support, Connectability solved the problems that our old provider couldn’t fix, including a VoIP issue that had frustrated us for months. They also identified opportunities to cut software subscription fees and reduce our Internet costs. And, they accomplished this without any loss of efficiency or functionality. We are very pleased with the value they created and the professional service, as they are eager to respond whenever we have questions or issues.”

Matthew Bacchiochi, Vice President
Gavin Management Group

Showing the 10 most recent reviews.


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