“Helion played an important role in helping us successfully transition from CDK to Tekion across Northshore Toyota and Lakeside Toyota.

Changing a DMS touches nearly every part of a dealership and creates challenges well beyond the software itself. Throughout the process, Helion helped us prepare our infrastructure, identify potential issues, coordinate with Tekion and work through the inevitable problems that came with such a significant change.

What I appreciated most was having a partner that understood both the technical side and the operational impact on our dealerships. When issues arose, your team helped us separate network, hardware and access concerns from Tekion configuration issues so we could get problems to the right people and move toward resolution much faster.

We are now several months beyond go-live and seeing meaningful operational improvements. Helion's involvement gave us a much stronger foundation for the transition and continues to provide value as we refine our processes and expand how we use Tekion.

I would certainly recommend Helion to other dealers preparing for a DMS transition or looking for a technology partner that understands the dealership environment.

Thank you again to you and the entire Helion team.”

“Helion was an outstanding partner during our migration from CDK to Tekion. They operated as a true strategic partner, not simply a technology vendor. I highly recommend them to any dealership group undertaking a major technology transformation.”

“Helion brought us TelePresense – a cost effective way to communication for meetings that require big decisions with many stakeholders.”

“Helion upgraded their hardware and shifted their network provider to a backup role, while switching them to a more reliable network. This helped to fill connectivity gaps and ensure a strong network for all locations.
It was a leap of faith to go with Helion. But I’m sure glad we did. They're honest when things happen, they tell us what's going on, and they let us know how fast things are going to get fixed. What else could you ask for?”

“Helion reduced the server count from 36 to 12, maintaining functionality while eliminating waste. Helion's round-the-clock monitoring allows us to maintain our business uptime, which is absolutely essential for any dealership. If systems go down, our dealers can’t write repair orders or sell vehicles. Partnering with an MSP has saved us hundreds of thousands of dollars and many headaches, while allowing us to focus on doing what we do best: selling cars.”

“Since bringing Helion on board, we spend a lot less time thinking about computer problems and a lot more time focusing on our core business.”