After our IT manager left, we reached a point where we had to ask more of our IT team than they could handle. The depth of expertise and value-added services provided by NetGain cannot be built in-house on a budget.

We see NetGain as a valuable, reliable, highly professional partner in our mission of building hope, transforming lives, and sharing Christ’s love through service in Appalachia.

NetGain Technologies is a strategic partner to Best Upon Request. They are part of our strategy to be High Touch and High Tech! The Technology OneSource, managed IT services lets all of our team members focus on our core business of serving our customers.

After working with NetGain Technologies for over a decade, I wanted to express my gratitude and share with you that I am looking forward to continuing our relationship for many years in the future. While considering our options, needs and business goals, it quickly became clear that choosing a Cisco solutions and, ultimately, continuing our relationship with NetGain Technologies was certainly in our best interest. The other options that we considered did not have quite the quality nor stability that were demonstrated by both Cisco and NetGain Technologies.

From my seat, NetGain has been an excellent partner. They’ve been responsive. They have provided solutions to our needs that are custom. They’ve been excellent communicators, but more importantly the people underneath me and throughout the organization… all of the staff here have had an excellent experience working with NetGain. In fact, we are really proud to call them our official technology partners.

Prior to working with NetGain, the fail over system we had, as it turned out, was very inadequate we discovered that it would have taken us a minimum of six hour to even begin functioning at a rudimentary level. Now with NetGain everything is being backed up every 30 minutes at our backup site out in Lawrenceburg, Kentucky. If we were to lose our voiceover internet, here, at the main bank it takes us roughly 20 minutes to drive to the other location and we can be up and running inside an hour. We cannot ever be down and this is the way we designed the system with help from NetGain.

Over the past six years, NetGain Technologies has been our sole source for technology advice and solutions. Along with handling all of our software subscriptions, your team helps us whenever we have issues with Symantec Citrix, end-point projects and more. In short, we rely on you guys a lot!

NetGain just seemed to be the perfect fit. Their expertise in different areas all the way from our camera and security needs to our network needs and our remote locations. They were able to provide the expertise necessary to bring all that together.