- Description:
- Complete managed network services and computer support made simple. IT/network services and technical support. Petra's proactive monitoring and management increases business profitability through smart use of technology. Since it is unlikely you'd drive a car without a dashboard, why drive your network without one? Most businesses don't realize their full potential of computer optimization which provides greater profits than the cost of smart IT management.45+ SMB
- Services:
- VoIP, Backup & Recovery, Cloud Migration, Cybersecurity, Data Storage... and 7 more
- Partnerships:
- Zix | AppRiver, Datto, Dell, HP, Intel, +6 […]
- HQ:
- Salem, United States
- Tel:
- 503-363-2693
- Website:
- Visit Website
“Petra was able to mobilize very quickly after our previous IT support service provider suddenly exited the market. Petra had a tremendous “can do” attitude in a situation with a very tight timeline. We also very much appreciate the transparency of their Dashboard that gives us constant, real-time visibility of network health and the status of resolution on requests for help. If you’re considering other IT firms, carefully weigh all the factors that go into the decision – take a long-term perspective and think about how much more time and focus you can devote to running your business when you’re not worrying about IT issues. We’ve already had several situations where Petra was way ahead of us in seeing and fixing issues…without making a big deal out of their proactivity. They just go ahead and do the work – that is worth a lot to us.”
“The Petra team builds relationships and has spent the time to learn what we do, how we do business and what’s important to our success. You and your team are very upfront with what is covered under the contract and what will result in an added charge. This helps with budgeting and eliminates surprises. If you are comparing IT Firms look beyond the cost. Look at the depth of service and delivery. Have a conversation with a customer of Petra and ask the hard questions. I’m confident you will choose Petra as your IT partner.”
“Petra solves problems pro-actively as the issues come up and I don’t have to micro-manage or track them. They allow us to set long term goals and work through them together. It’s a relief to have a company I can trust. I would highly recommend Petra. It’s been a great decision for us.”
“Having the peace of mind that our systems are secure is very important to us since IT functions can get overwhelming really fast. Having a dedicated company that you can reach out to that can help you through your issues is valuable. This way you don’t need to hire a dedicated person to work your IT.”
“With Petra, I don’t have to worry about Firewalls and Security issues. They got my network set up right from the beginning and they communicate timeframes of larger tasks so I am not left hanging. Our software vendors are even impressed with Petra’s assistance—the technicians are knowledgeable, keep track of our systems and can access immediately historical issues with software vendors. Choosing Petra is well worth the peace of mind!”
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