- Description:
- Quest is a leading global technology management firm. For over 30 years, we’ve worked seamlessly with our clients to achieve their technology and business goals. Quest delivers IT managed, cloud, consulting, staffing, and support services for cybersecurity, disaster recovery, communications, virtualization, networking, appdev, datacenter, and physical infrastructure. Our unique and flexible service level agreement, QuestFlex®, allows companies to customize managed technologies via on-premise or in one of Quest’s Service Delivery Centers or Cloud platform of their choice.40+ SME LE upGrowth
North State Grocery
North State Grocery wanted to migrate its IT infrastructure to the Cloud. They needed a partner who could cover all the […]
Samuel Merritt University
When SMU faced a migration to Office 365, Quest helped assess the University’s infrastructure and provide technical […]
- Services:
- Web Development, Hyper-convergence, ERP, Email Security, DevOps... and 23 more
- Partnerships:
- Zerto, Juniper, HPE, HP, Fortinet, +20 […] more
- HQ:
- Roseville, United States
- Tel:
- 800-326-4220
- Website:
- Visit Website
We now depend on Quest to protect all of our information. For anyone in this position, that is one of our chief concerns. And it’s not something we have to worry about anymore.
We call Quest out to our office all the time, and we always appreciate their attentiveness. We don’t need to have an entire tech department because Quest is our tech department.Quest put together an excellent project team for us. What’s more, any time we exceeded the scope of the project, our account manager, Phil Ostrowski, or our IT services manager, Chris Freitag, made sure we got the resources we needed. Throughout the engagement, everyone at Quest was very responsive, and they continue to be responsive.
I was very pleasantly surprised — amazed, actually — at how easily we migrated from our data center to the Quest cloud. The highest praise is that our user community didn’t know anything had happened. There was zero unplanned downtime. If Quest said we’d be down twenty minutes, we were down twenty minutes.
We’re saving money. We have services we didn’t have before, like intrusion detection. And now, whenever we want to invoke a new application or program, we simply call Quest and have them add a server to our farm.Being able to access those IT resources from Quest was a game-changer. It was the only way we could have done what we did. We lacked sufficient staff and resources to simultaneously prepare for a full system failover and to keep operations running remotely in real time from a branch. Each of those efforts would have required all the RCU resources we could muster.
Quest’s people put their lives on hold. They went truly above and beyond. I was astonished at the resources made available to us — it was phenomenal.Quest helped us in so many ways, providing technical expertise as well as acting as an intermediary with Microsoft. We needed someone we could trust to let us know the full impact on the migration, different ways we could approach issues, and what we could do versus what we couldn’t. Quest’s people were excellent guides on our journey, from the technical crew to Account Manager Sam Samms.
I sincerely believe in the value of a partner like Quest. We effortlessly migrated over 2,500 users to Office 365. We’re saving money on physical hardware and resource management, and we’ve gained a robust and stable environment with a key resource in the cloud, which means a lot to our user community.We’d used Quest’s professional services for a number of years, calling ad hoc when we needed assistance. For our VoIP project, we wanted Quest involved in every stage, and their TOCS services provide a cost-effective way for us to get help whenever we need it from engineers who are knowledgeable about our situation.
The VoIP system itself is fantastic and so easy to use. Quest set it up so that everything is truly integrated. And they walked me through initially, highlighting features we’ve never had before.
Quest’s TOCS services are invaluable. It’s a comforting feeling to know they have your back.
ZAG has become part of our IT team. They provide strategic advice on just about all our projects. We value their status as a Microsoft partner because we […] Read More
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