“Smartdesc conducted a review of our IT estate from the ground up – including the people, processes and technology that have organically grown over time.
The review gave us a clear understanding of the priority areas to focus on, and a roadmap to work towards implementing a forward looking and robust IT Strategy.”

“The work Smartdesc did on our Incidents and Complaints reporting has provided us with a much more efficient system, that encourages users to engage with the progress and helps us to capture learnings as an organisation. It has made the workflow simpler and more efficient – definitely a win for us.”

“The Smartdesc modern workplace project has been a great success, supporting culture change and leading to greater efficiency. We continue to work with Smartdesc to support our staff to achieve even more with the technology solution.”

“Trust and Confidence has been the greatest value provided overall by Smartdesc. We trust their advice, and if they say they will do something, we have the confidence that they will do it!”

“Smartdesc helped us design, train and implement a completely cloud based IT platform, moving away from our old “Remote Desktop” system and leveraging the charity donations of Microsoft 365. With their expertise and practical application, we are no longer tied to servers or single locations; staff can work flexibly and fully from anywhere. We completed the project just before the coronavirus outbreak, and it immediately delivered a return on investment - without it our IT would have been far less efficient.”

“The Smartdesc team have only been working with Hampden for a short time but have already made a hugely positive impact on IT provision across the Group. A new IT strategy is already in place which is being driven forwards and there has been a vast improvement to MI reporting.”

“Smartdesc have helped us develop a new mind-set for IT & Digital. With their expertise and practical application, they have created plans that have enabled us to secure new funding to kick start our IT & Digital transformation.”

“You have to invest to save and Smartdesc have helped us do this. We’ve seen significant cost reductions and their ongoing support is brilliant.”