“They spent a week with the users of IT: field guys out on job sites, project managers in the building here—all the people that are using it are who they spent the time with. And that’s important to me. They upgraded all of our infrastructure: new switches, new firewalls, new Wi-Fi access points—all that stuff is taken care of. They are managing that vendor relationship. It’s IT people talking to IT people, and that’s really important to me. I just want my computer to turn on and want to be able to get connected to the internet and do my job—the things that help a vanguard move forward. ITonDemand allows me to do that.”

“It means a basic assurance that we are using IT in a way that is appropriate. I have technical expertise on call, rather than having three different vendors depending on what we're doing; a vendor hardware, and a vendor for software, and a vendor for server admin. To have it in a single package, where they know the totality of all those moving pieces, is a really significant input for me.”

“With our partnership with ITonDemand, it takes all of our IT components, and it puts them in a box that I don’t have to worry about. You have that confidence that it’s there and it’s going to be taken care of. We’re doing our job, and we’re not having to think about the technology behind it or if things are working the way they’re supposed to. It allows us to focus on the areas where we want to be strategic. When it comes to technology, it’s either just a little quick service ticket that’s submitted, or it’s a real quick phone call, and our needs get met. It’s always nice to have someone that you can turn to when you need that kind of support.”

“When we looked at going to a managed IT process and we interviewed different companies, ITonDemand really stood head and shoulders above the rest. The fact that the company has such a significant presence is really important. And I’m not taking time out of my day to solve other people’s computer technology issues, and that means I can focus on what I need to be doing. Same with the rest of our team. Just as we like to be the one-stop shop for the business community, we know they could be the one-stop shop for our IT needs.”

“Our energy and expertise needs to go to that front-end teaching and learning and productivity part. And we need reliable partners who can monitor the back-end and keep up with the changes that are happening in technology now. So, that was the reason that we valued and sought out a partnership with ITonDemand.”