QualityIP provides exemplary service while serving as our technology partner. Our relationship with our account managers goes beyond business, we consider them a part of our DS Architecture family. It is rare to find a company that mirrors our core values : Fairness, Trustworthiness, Conviction, Collaboration and Commitment to Knowledge. They are always willing to LISTEN to our concerns and ideas. As trusted advisors, they LEAD discussions in solving challenges. Finally, as we move towards more sustainable practices, they are willing to be INNOVATIVE working towards solutions that respect our culture and our ideals. They get us. We love them.

I am happy to recommend QualityIP to any organization looking to enhance their IT. For the past year QualityIP has worked very hard with the City of Ravenna during a tough transition phase. The QualityIP staff worked on several big projects for the police department one of which was planning and moving the department’s reporting system from our onsite server based storage to a cloud based service. They have fantastic customer service and are able to deal with IT issues in timely manner. The staff with whom I have dealt with have been professional and reliable. I strongly recommend QualityIP for your business and personal use.

QualityIP has met our organizational needs quite well. Most notably has been their response time to answer our request for service, information and Tech Support. Their technicians are knowledgeable, in all aspects of IT service. I am especially grateful for their patience and understanding when working with our staff who may not have the same level of skills or knowledge related to a tech problem. No matter what the problem is great or small, they are service driven. We have built a strong relationship with their team.

QualityIP has been a great external partner and valued member of our team. We simply wouldn’t be as effective as we are without Quality IP there to ensure our network is working at its peak. Ryan and his team have always been extremely professional and knowledgeable. And they are always there when needed to solve any IT problems that may arise in a timely manner. We also appreciate the new ideas and services that they bring up to us for our consideration – they always seem on point and of value to our Organization. Thank you Quality IP!

Quality IP has done a great job helping our small business. It is an understatement to say that none of us in the office are very tech savvy. A few months ago we had a very important project due and we were working around the clock to get it done. Sure enough, everything crashed at 5am. After trying everything we could to get up and running with no avail, I reached out to Quality at around 6am. I was delighted and surprised that someone actually answered. He was able to log in and get us up and running and enabled us to finish our project on time. The staff at Quality IP is priceless. Thanks again for your help.

What a great day we had at Alternative Surface Grinding in Brunswick! There is nothing like seeing your partner pull up in his QualityIP van to take the lead on an install. In less than 8 hours we upgraded the company to a faster and secured private fiber optic internet access, did onsite computer maintenance and security training, and with remote help from the QualityIP team we tested and migrated the database to our new server structure and set up the secure remote log in apps for all employees. The day ran so smoothly Charles (our account manager) and I had time for a nice lunch and some selfies!

QualityIP has done an excellent job for Lambert Buick. We use them to fix computers, fix printers, manage telecommunications and supports our end users with all technology questions. they are very pro-active in their work and the staff there is extremely responsive to our needs.

We would like to thank QualityIP for the work that they have done with our wireless internet. We have wanted to offer free wireless internet access to our patrons for some time now. The system that you have installed has given our customers a reliable, easy to use, and flawless system. You accomplished everything that we value here at Rockne’s.

We outsource our computer support and telephone system management to QualityIP for Cleveland and Florida offices. Before working with QualityIP we had four offices with independent systems. Now they are all integrated and work collectively. QualityIP implemented a new voice network to eliminate our inner office long distance calls and created a net monthly savings. All of our employees have direct contact with QualityIP as our outsourced IT department. QualityIP is extremely responsive and easy to work with.

I put a lot of thought and effort into building our infrastructure, so it’s important we protect that to scale our business. QualityIP covers many areas of IT, so we don’t have to hire multiple people to support our efforts.

Working with Sarah and Ryan over the years has helped me build a solid working relationship and I know if I have an issue (which is very rare), I know I can take it to them and we can resolve it in a timely manner.

QualityIP’s team was pretty much exactly what we needed. The right size, right knowledge base – perfect for our organization.